Designer Dogs 482 North Indiana Avenue, Sellersburg, IN 47172

"Very personable. Walked in to get my 2 dogs nails trimmed. Reasonably priced. Didn't take long at all. Will use them again."

"I took my dog there in 2022 and the first time it as okay the second time she gouged him in the side and never even told me she did it. My dog let out a god awful howl when my husband took him outside. Never been back I go to the Dog Spaw in Sellersburg Katie is amazing with my guy."

"Called to make an appointment. Was told "you no-showed me once so we're not taking you as a client anymore". IF I missed an appointment, it was simply an over sight. I would not have done it deliberately. Maybe, it was due to the MANY times you called and rescheduled us the week of my appointment (even though it was booked months in advance). It's OK Designer Dogs, I'm happy to spend my money elsewhere."

"Since it was taken down the first time: I write this after having 2 days to calm down and collect myself. My dog, Graham, is a rescue. He is just now comfortable enough to begin enjoying his life. He is 11. I take him everywhere with me, because of his separation anxiety. Two days prior to his appointment, I gave Graham a bath, as most people do before taking their dog to the groomer for a professional cut. I bought a new detangler, and it worked beautifully on his curls, except one knot under his chin he was uncomfortable with (Graham’s new love for life comes with a fixation on rolling in the grass and dirt). It was not knotted to the skin, I could fit my fingers between his chin and this knot, meaning at least a half inch of hair between his skin and this tangle. I brushed the rest of him out, but he only gave me a small opportunity to brush around his abdomen before he got uncomfortable. He was back to his full beautiful curly self, and two days later we were off to the groomer. Upon arrival, I said I wanted him cut with a normal bichon cut, and a rounded face. I notified the woman who was processing us of the knot under his chin, as well of the fact that he is a rescue, so he can be finicky. I told her she can just cut the knot out if he’s not comfortable with her messing with him. At this point, all was said and done, and I was off to work. You can imagine my surprise when I get a call from my mom (she picked him up since I had to work) saying my dog was SHAVED and the woman told her I SAID IT WAS OKAY TO SHAVE HIM. We never even got a phone call before this woman took it upon herself to shave my dog. My only thought on the matter was that maybe he had a mat on his stomach/underside that was close to the skin that he didn’t let me touch. Maybe she had to shave him close on his underside? Even so, though, a PROFESSIONAL groomer would have either (1) Shaved the part of Graham that was matted and faded it into the haircut OR (2) Called us to inform us she did not believe she could complete the agreed upon cut, and ask if we were okay with him being shaved. I have raised dogs since I was in diapers. Had I known that this woman was going to shave my dog, I would have taken him home and put the time into cutting his hair myself (which I will be doing from now on, believe me). I will not be returning or recommending this service to anyone, this was unnecessary and uncalled for. I now have to dress him in a sweater when we go out, because it has been rainy and his hair is thinning with his age, so if he is not dressed he shakes from the cold the entire time. Designer Dogs, Thank you for wasting my time and money. I hope they have the decency to call the next person before they shave their dog. Side note: Also, Graham came home and had to be taken to the vet to treat an ear infection. I am not accusing them of being responsible, but I had not seen any signs to be concerned about his ears before this trip to the groomer. Pic 1: Graham before his haircut. Pic 2: the cut we agreed on. Pic 3: the cut he came home with."