Glen Rose Medical Center-Hospital

"There are hospitals that simply treat patients and give a standard experience. This location, at this particular time, was the exception. From the young lady at intake to triage and the attending doctor, everyone was giving that little extra to make an ordinary experience to an extraordinary experience. Needless to say, we are very happy with our visit."

"Everyone was extremely friendly and welcoming. Had a bad pain on the right side. They did a cat scan and blood work. Thankfully, nothing major came up. However, a few days later, I went to my PCP. They did a urinalysis, and it turns out it was a kidney infection."

"A camping trip to Dino camping park turn scary when my daughter fell and needed to be seen. This was the closest to the campground. As we arrived there was one lady at the front doing the check in, she greeted us and started getting information. We were called to go in to be seen by doctor. My daughter was definitely scared, crying and screaming. Nurses and doctor were very calm and started taking her feel safe. Jennifer and Kelsee explained to her what their duties will be and helping her feel at ease. They were very friendly and overall stayed calm during a scary moment for patient and parents. Kaelee came by to take X-rays and hold her hand as she spoke softly to my daughter and also explained the steps she will be taking. My daughter was cold and she brought her a very warm blanket, providing her comfort. Once doctor Sydneer arrived, he as well explained what details, pain, discomfort she might feel along the process. Of course is never easy but they made it as comfortable as any parent will appreciate. Hope to never have another emergency but definitely had a 5 star service. Hoping bill is also as nice as their service."

"After being in the er they mis diagnosed my wife saying she has muscle pain.horrible er visit and very unprofessional!!! The nurse was very rude.(blonde short hair lady) that apparently was never taught respect or decency.glad we went to another hospital because come to find out my wife had a blood clot that could have killed her! The dr was ignorant and told my wife she was impatient and then went to another room telling the people that the younger generations don’t know how to handle pain.I will never suggest anyone to go to this place and if your life matters to you I suggest you steer away also!"

"I came in for left arm pain, so bad I was in tears trying to control it. I stated that no matter what I did, the pain wouldn’t stop, it’s like it’s in my muscles. The nurse was very rude calling me needy because I had my husband ask for a pillow to try & gain comfort in a chair & tissues for the tears I was in. I was given an X-ray & told everything looked fine. The dr came in & told me “sorry you’re impatient” & sent me home with a muscle relaxer & pain pills. Two days later the pain continued with no relief from anything prescribed, I decided to go to a different hospital for a second opinion where I was given multiple test & was diagnosed with a DVT (blood clot in left arm) & prescribed blood thinners. My whole life has changed due to the pain I was feeling, & it could have been a different outcome if I didn’t seek a second opinion. I wish the er dr would have taken the time to listen & understand the pain I was trying to explain. I’ve always heard good things about glen rose er, but I personally will not go back."