Historic Plaza Hotel
230 Plaza Street, Las Vegas, New Mexico 87701
About the Historic Plaza Hotel
The Historic Plaza Hotel, located at 230 Plaza Street in Las Vegas, New Mexico, is a charming and iconic lodging establishment. Built in 1882, this historic hotel offers guests a unique blend of old-world charm and modern amenities. The hotel features beautifully appointed rooms and suites, each offering a comfortable and inviting atmosphere. Guests can enjoy delicious dining options at the on-site restaurant, as well as access to a variety of amenities including a fitness center, spa, and event spaces. With its prime location in the heart of Las Vegas, the Historic Plaza Hotel is the perfect destination for travelers looking to experience the rich history and culture of this vibrant city.
Photos of Historic Plaza Hotel
230 Plaza St, Las Vegas, NM 87701, United States
Reviews of Historic Plaza Hotel
"The right mixture of quaint and modern. Genuine staff and cute local it's worth the money for sure. Very clean rooms and comfortable beds, not disappointing at all."
"The chairs are uncomfortable, I've been there a dozen times and the bartender has yet to mix me a drink that tastes good. The only thing I feel safe ordering is a wiskey on the rocks. It is usually too well lit, and the food is salty."
"I typically don't write bad reviews, but this property was exceptionally unprofessional upon check in. I reserved on their website specifically because I wanted the set up of rooms that I needed for our Christmas celebration with our grown son. Upon arrival we received two rooms, both with one bed. Although the rooms were amazing, they did not fit our needs, we needed one more bed. Took the keys to one room back and was told that since I booked online, on their website there was no guarantee that what I purchased is what I would receive. Sorry, what? I was told that I had to reserve over the phone to make sure I got the rooms needed. My reservation was correct, I had purchased the correct things so imagine my confusion and frustration. I was told that the only thing they could do was get me a cot, which was unacceptable for our stay. So I asked if I could rent another room, no. Is there a room with two beds like I purchased? No, since you booked online there was nothing they could do, I was getting more and more frustrated as the sign behind her in the lobby had plenty of rooms open for rent, when I inquired about those, I was told they were under construction. I wasn't asking for anything free and was more than willing to pay for another room so our family could be comfortable. I then asked her to call a manager and she advised that the manager lived far away, I still pressed for her to call and after a few minutes she went to the back of the hotel and advised she had spoken to her manager and there was nothing that they could do. So fine, get me two cots so I can make a proper bed. I also asked the name of the manager and was told she didn't know her name, didn't you just talk to her? She finally gave me the name of Star and I inquired if Star had a card, and was told no, so I asked for Star's last name and was told that she didn't know her last name and wouldn't give it to me if she did. I'm sorry, any time there is a problem and you have attitude instead of a solution I'm going to need some information on who is in charge. Needless to say, we never got our cots, or extra blankets, so one of our family members slept on a sofa with no pillows or blankets. As a person in the hospitality industry, I was appalled at the lack of customer service and professionalism. There needs to be some serious training for the front desk staff and I'm saddened that our staycation in New Mexico was not what it should have been."
"My wife and I only went to the gift shop and the hotel bar for drinks, so I can only speak on those. The old building is beautiful to look at and I wish we could have walked to walk up the stairs to where the rooms were, but we could not because we were not paying guests. The gift shop has a ton of art, sculptures, books, ornate mirrors, and a variety of other hand made things for sale. The bar had a very nice atmosphere with its vintage styling, the art on the walls and the flower arrangements on the tables. The cocktail list was a fabulous collection of drinks I would never have even thought of, but that tasted excellent and the presentation of them was perfect. You can tell that the head bartender, who came up with the cocktail menu and that made our drinks, is really passionate about his work and seemed like a very nice guy. My wife and I enjoyed our time here."
"We thoroughly enjoyed our room. Nothing fancy but historical and comfortable. Unfortunately, the triad of Restaurant, Coffee Shop and, Saloon left us annoyed and feeling like idiots. We stayed here for my birthday weekend and the short staffing and lack of communication for the hours of all 3 places was really disappointing. The Saloon closed early and the restaurant wasn't open for breakfast and the coffee "shop" wasn't open until after 7am. I had prickly service at all 3 places and it definitely affected our stay and had us looking elsewhere. Be mindful when staying here!"
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