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Comfort Inn & Suites IAH Bush Airport - East
7014 Will Clayton Parkway, Humble, Texas, United States
About the Comfort Inn & Suites IAH Bush Airport - East
Located at 7014 Will Clayton Parkway in Humble, Texas, the Comfort Inn & Suites IAH Bush Airport - East is a top-rated lodging institution perfect for travelers looking for convenience and comfort near George Bush Intercontinental Airport. With a range of amenities including free airport shuttle service, complimentary breakfast, a fitness center, and an outdoor pool, guests can relax and recharge during their stay. The spacious rooms and suites are equipped with modern amenities to ensure a comfortable stay, making it an ideal choice for both business and leisure travelers. The friendly staff is always available to assist guests and ensure a memorable stay at this welcoming hotel.
Photos of Comfort Inn & Suites IAH Bush Airport - East
7014 Will Clayton Pkwy, Humble, TX 77338, United States
Reviews of Comfort Inn & Suites IAH Bush Airport - East
"Just need a quick stay after a long delayed flight! The overnight clerk, shouldn’t have a job in customer service. He was very rude, and un pleasant. Get to the room there are food stain all in carpet, fresh ones.Pizza crust on floor, with other trash. Absolutely disgusting!"
"Made us wait 40 minutes at the airport for the shuttle and then when we called back, we were told there is no shuttle service from the airport on the day we arrived. Rude behavior from Reception desk. Asked for general manager multiple times during the stay but never heard back. Phone in room not working. WIll not stay again at this place. Contacted Choice hotels customer service after stay. In short don't expect the hotel staff to do anything to make your stay comfortable and better."
"HAS COCKROACHES!!! OWNER KNOWS!!! SEE PICTURES AND VIDEOS!!! Definitely my worst experience with a hotel ever! I was in Houston and got in town a day earlier than expected. I decided to book something just for one night to sleep then go to a Hilton that I booked for the remainder of my trip. I decided to book a Comfort Inn since the public perception is that they are a good budget hotel chain with a minimum standard of excellence that has to be adhered to. Boy was I wrong. It started at check in. This location allowed me to check in 2.5 hrs early. During the check-in the clerk struggled to get it done smoothly like most hotels. Things like reservation info, room assignments, photo coping my ID, deposit, etc. Process took about 15 minutes. Once I got my room (Room 103), the door was propped open like it had just been cleaned. I go inside and it was a handicap accessible room which was not something I booked. The bed sheets were made but the pillows and decorative blanket was stacked on the tv stand. The room carpet and chairs had stains. Since all I wanted was a clean bed to sleep in for the night and a serviceable shower, I was willing overlook all of these red flags. I left to go downtown and brought dinner back that evening to eat in the room before going to bed. As I was eating on the desk, I noticed an insect close to my food. Thinking it was an ant, I just killed it and thought nothing of it. Then within minutes, another much larger insect fell onto my bare leg since I was wearing shorts. This is were I know we had a problem. I immediately started looking for more and found them. I killed one large one with a room pamphlet. I trapped another larger on with a plastic cup. Then more tiny ones were crawling around the wall, desk, ice bucket, and lamp. Upon closer inspection, they were cockroaches, large and small. I grabbed all my stuff and got the hell out of that room. I went to the front desk and a different younger lady was there. I told her about a large cockroach problem in room 103. She did not display much worry or sense of urgency. She did ask me if I had a video of the cockroaches? I did and I also showed her the room with the ones I killed or trapped. She said that all the other rooms were booked for the night. I asked if there was another partner hotel they can put me in. She said that this hotel was privately owned and they didn’t work with anyone else. She said she would have to call the manager. 10 minutes goes by and no response. She then said that I could use another room and she would cancel that person’s reservation. It sucked for that person but maybe they may have dodged a bullet. She assigned me another room (204). It took 3 different tries of programming the key card for it to let me in. I walked up and down carrying all my stuff because I didn’t want to leave my valuables just sitting in the hallway. The elevator looked, sounded, and operated like it had seen better days. Decided to use the stairs afterwards instead. Inside, the room was the same as the other in terms of stains. This new one had failing or failed light bulbs that were never changed. The bedroom has such dim partially failing bulbs that I ended up switch some that worked better from the other fixtures. After my last room experience, I wanted to inspect the bed for bed bugs. I found none, but decided to sleep with all my closes on and on top of the sheets none the less. I don’t ever write reviews but this experience was warranted. You can say “you get what you paid for” and I generally abide by that. I decided to book this room because it was cheap "
"Worst hotel experience of my life! The lobby was dirty. The entire hotel smelled of mold. Room only had a chair in living room area and it was covered in old dried food stuff. Carpet was heavily stained and ripped. Asked for a different room and was almost as bad. Checked out and went to a different hotel! Disgusting place. A flop house for sure!"
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