Embassy Suites by Hilton Houston Downtown 1515 Dallas Street, Houston, TX 77010

"Excellent location and very clean hotel. Rooms are nicely kept and the service by all staff is 10/10. Fresh fruit and vegetables and drinks all complimentary every night 5:30-7:00. 2 floor Breakfast was the best part food and coffee were always fresh. Highly recommended we will be returning here."

"I was in room 1917 December 30 through January 2 and the whole time that I was there I had to call for housekeeping to come get the trash and plates and utensil that was left over from room services. They only came one time my whole stay . I had strange individuals with no name tag walking into my room on two occasions . I find that to be a safety issue. Other than that the staff were very friendly, and the hotel was beautiful. I just will not stay there again because Of housekeeping services and the safety risk of someone walking into my room. Melinda W"

"Unfortunately, during our stay they happened to be doing construction in the room above us, so every morning at 8a we got to listen to someone hammering and drilling. It was incessant. Even on the weekends...otherwise the room itself was fine. Only other con about the room was the fact that the street sounded like it was right outside despite being 12 floors up. Loud exhaust and loud music from cars were clearly heard. Valet was mildly expensive but for the peace of mind, I think it was worth it. Breakfast was always great."

"Only negative was valet parking price with added tax is around $60 per night as the self-park is closed and overnight on nearly lots not permitted. Otherwise a very good value with the complimentary happy hour and very nice breakfast! Rooms feel a bit dated but comfortable, quiet AC, nice bed, great location."

"Stayed at this property to be close to the Toyota center to attend a concert. Location is literally one block away which made it very walkable to the area. The area had many things closed nearby which made it harder to find something to eat. Check in staff was just “okay” not very personable or welcoming, I say this as there were 3 agents chit chatting /laughing together as I literally waited in front of them to check in which seamed to be after their jokes, so not very attentive. I was not thanked for being a diamond member or informed on hotel amenities. The room was an obstructed view (sarcastic face) but very spacious and very clean. I agree with other reviews that the restroom sliding door is not very private as it does not align to the wall so there was a gap also lacking a lock in a double queen room which is common for families, In my case. Made for awkward restroom time but ran the water for “some” privacy. My encounters with staff was “okay” and seamed to be the norm for non-friendly service. Extra pillows never arrived in the evening but after a second call request they did about an hour later. Hope that can be improved as this hotel seamed to be great aside from the service level. Hotel breakfast staff was very friendly and welcoming so shout out to those ladies. Hotel seamed like a low occupancy day so the breakfast area was nearly empty. Made for a nice quiet breakfast. Embassy breakfast is always a treat for it’s made to order omelets and buffet selection of sides, deserts, fruit and beverages. Hotel was a great location with comfortable beds and brand standard breakfast which makes Embassy Suites great, though for me next time I’ll stay at the actual Hilton across the street."