Regency Inn & Suites 3617 East Crosstimbers Street, Houston, TX 77093

"Service was trash.They didn't want to give fresh towels daily and rooms were filthy"

"The owner was very rude. She was training another lady and i guess she was trying to show off, but her attitude was nasty. My phone was dead and i had booked the wrong day online, she let me charge my phone but after a while told me to get out and take the phone out. They were unreasonable and will never go back."

"To be honest IN MY EXPERIENCE A VERY GOOD DECENT MOTEL IF YOUR FOLLOW THE RULES OF VISITING THERE AND CHECKING IN YOU HAVE NO PROBLEM IF THERE IS MORE THAN USUAL GOING ON AND YOU HAVE A PROBLEM LIKE RANDOMLY WALKING AROUND THE PARKING LOT KNOCKING ON RANDOM DOORS AND THEN SOME JUST please respect the fact those rules are in place for a reason and they have the right to refuse persons they have had issue with before and I LANCE understand that......... THEY TREATED ME VERY WELL and i was greeted and all went very well as long as you STAY withing the hotel and do not do anything your obviously not spose to do............. IN MY EXPERIENCE"

"Terrible...rates change daily. Staff very unprofessional...rooms are bed bug infested...rooms are overpriced. I wouldn't recommend this place to house my pets."

"When using debit cards or credit cards higher rates. Wi-Fi download speed slow. When slightly rainy season no T.V.or Wi-Fi if staying weekly or monthly rates will go up. Staff member can't give copies of receipts.Only manger because he changes rates to avoid paying taxes, incoming calls are monitored and staff will say no one is in room to avoid call transfer. Manger state owner of property watching camera and spying on weekly renters door, please don't hesitate to contact local government if this place over charged you and regulations for copies of taxes paid can be found at IRS and state laws for Hotels and Motel taxes law , Yes it's ", small Rat's and mice's " all staff member will give traps upon request"