InTown Suites Extended Stay Houston TX - Cypress Station

"This place is absolutely disgusting and infested with roaches. We were unable to even stay for the night, as there were roaches on the bed. They also don’t refund so don’t waste your time or money on this place! I don’t know how they haven’t been shut down"

"This location is good because the stuff around it, there’s only one good staff there and one good housekeeper also there a guy here name Robert and his a cool maintenance man but everyone else is ok I think."

"Dyonna Evans-Flemor let me share my thoughts on this Hotel. First it’s in a very bad location. Second they are over price. Not only that but I had witnessed a few doors down the guy was selling drugs. I SEEN IT WITH MY OWN TWO EYES!!!!!!!! And the front desk knows everything going on at her hotel since the maintenance, man and housekeeping spy on everything and every move you make. To the point that the staff can threaten to put you out. What shocked me was that I was low key didn’t nobody even notice me at all. I sleep during the day and work at nights. And payed on time with no disturbance. But still if the staff don’t like you they will just make up a story like throwing the bedding out the door. When really you came banging on my door aggressively because you could not wait to come up in my room and claim that I had something in there that wasn’t in there just cause you didn’t like that I got an extra week there matter of fact somebody needs to call immigration and let them know that they got too many immigrants working there. She just wanted to come up in my room to really steal since I did read that on a few reviews afterwards. This place has a bad reputation and we all can clearly see why. They need to get rid of all the staff and get new one. I don’t understand how you can see drug activity and let it happen. It still blows my mind. To end this the front lady stole my deposit and claimed I was kicked out when I clearly stayed until my last day at checkout. The lies they will tell just to steal a few bucks. I mean if you and your staff need money that bad just ask you never know I might have help. I would never ever recommend this location. If I could I would give it no stars."

"This location is infested with roaches. We were in one room saw a bunch of them which I have recorded. We told the front desk and was informed they would come spray. I have a toddler so I suggested we switch rooms instead of chemicals being around her. We got our room switched but it was no better. The amount of roaches have me convinced that the whole place is infested. Great management and staff though."