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Embassy Suites by Hilton Houston Near the Galleria
2911 Sage Road, Houston, Texas, United States
About the Embassy Suites by Hilton Houston Near the Galleria
Embassy Suites by Hilton Houston Near the Galleria is a luxurious lodging option located at 2911 Sage Road in Houston, Texas, United States. This elegant hotel offers spacious suites with modern amenities, including separate living areas and comfortable bedrooms. Guests can enjoy a complimentary cooked-to-order breakfast and evening reception with drinks and snacks. The hotel also features a fitness center, indoor pool, and on-site restaurant. Situated near the prestigious Galleria shopping center, guests can easily access upscale shopping, dining, and entertainment options. Whether traveling for business or leisure, Embassy Suites by Hilton Houston Near the Galleria provides a convenient and comfortable stay for all guests.
Photos of Embassy Suites by Hilton Houston Near the Galleria
2911 Sage Rd, Houston, TX 77056, United States
Reviews of Embassy Suites by Hilton Houston Near the Galleria
"I typically love Embassy Suites…I’m here visiting for my anniversary and this by far is the WORST Embassy Suites I’ve ever stayed. Our room had to be changed the first night due to the room was hot, When you take a shower, water covered the floor, on top of taking a shower, the tub was filled with water, disgusting. I had a room change, thinking things would be better. We get to the new room we are experiencing the same issues with being hot in the thermostat is on 65, the water in the shower did not get hot, on top of the water filled up even more in the tub while taking a shower. My first thought on the first day, was to cancel my extra day and go to a different hotel because of the dissatisfaction, but I trusted Embassy Suites to do right by their customers. And that didn’t happen. HIGHLY DISAPPOINTED."
"This was my 1st time in Houston- checking in was great. Both front desk Reps were promptly nice and professional and check-in was a breeze. The location is also great. I discovered that 1 of the 2 elevators that serviced the entire hotel was broken- but no biggie- or so I thought. This turned out to be a huge inconvenience. After a 7 hour drive in, I arrive to my room to find that my bathroom had hair(that wasn’t mine) in several places; the tub and toilet were dirty. I alerted front desk; they removed the parking charge. Later attempting to take a shower, my water was cold. I did not complain. Left my room for a day out, came back & the keys to my door didn’t work. I had to go to the front desk to get my keys reactivated -which they still did not work. I had to wait 30 minutes or more to get into the room due to something having to be replaced in the lock. On top of this, while eating breakfast, I noticed how rude the breakfast staff was to certain people but very generous to Hispanic people. Their service was rude and very uncalled for. On Sunday, there were no omelets nor pancakes during breakfast. Several people complained about the elevator and no hot water. My weekend was ruined. I’ve stayed at several Embassy Suites Hotels & this Houston location could take a few notes from the others. I am sure that this is Not how Hilton would like to represented. I would Not recommend this location."
"Location great, staff wonderful! Room was OK, could’ve been cleaned better and definitely needs a couple upgrades. Breakfast had plenty of options but nothing spectacular. Was looking forward to an indoor pool but it was FREEZING but my daughter did enjoy the hot tub. One elevator was broken, I saw a review that it was broken a month ago as well. And the one that was working sounded like it was about to break down. Half the channels on the tv had a no signal message & no kids channels which would’ve come in handy to settle my daughter down for the night and keep her occupied while I got ready and packed."
"This hotel was close proximity to the galleria and many great Houston spots. Great service from the front desk people and the bar area. The bartender, Karen, was especially helpful and kind. She assisted me throughout my stay, and I highly recommend her even if you’re not staying here. She took great care of us!!"
"Rooms and service are always great. The bartender, Karen E, was so great and efficient during happy hour. She makes great drinks and always has a smile on her face while serving! The hotel bar is a nice place to drink and relax because of her :)"
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