Quality Inn & Suites West Chase
2930 West Sam Houston Parkway South, Houston, Texas 77042
About the Business
The Quality Inn & Suites West Chase is a comfortable and convenient lodging option located in Houston, Texas. Situated at 2930 West Sam Houston Parkway South, this hotel offers a range of amenities to ensure a pleasant stay for guests. Whether traveling for business or leisure, visitors can enjoy spacious rooms, complimentary breakfast, a fitness center, and a swimming pool. The hotel's prime location in the West Chase district provides easy access to nearby attractions, restaurants, and shopping centers. With friendly staff and affordable rates, the Quality Inn & Suites West Chase is the perfect choice for travelers looking for a quality accommodation in Houston.
Photos
Contacts
2930 W Sam Houston Pkwy S, Houston, TX 77042, United States
Reviews
"This is my first time on this hotel , since I'm a traveler , service is good and all no disrespect, well that's how we were treated, but the rooms the only thing I like about the room is the comfortable bed and TV , now let's talk about the break fast , the break fast you only get 2 options cereal and toast that's all like I wouldn't really call that breakfast , so do I recommend this hotel ? NO"
"Horrible and disgusting place. Bad service, unclean facility, urine stained linens, trash and debris underneath furniture. Bedbug activity. Do not use this facilities service. Find a hotel with better quality and spend more money for better service. This place is the absolute worst! I booked 3 nights and only stayed one night miserably."
"This hotel isn't quality at all. The front desk guy was extremely rude and didn't want to help me at all or even look up my reservation because he just had to fix a huge mistake with customer pior to my arrival. Once paid the deposit he gave me room 309. Room 309 was the most disgusting room I've ever seen. A bloody towel was left on the floor, stains on the mirrors, the TV didn't work, the lights didn't work, the AC was broken. It was the room from hell.So after finally arguing with the front desk we moved to Room 317 which wasn't much better cause the lights by the door didn't work but it was clean though. Now I paid a $50 deposit that was supposed to be returned within 7-10 business days and I checked out on 01/06/24, it is now 01/17/24 and still no refund. These disgusting people have the nerve to say that me and my guests trashed the room on purpose and left the bloody towels which is a complete lie and that's why they aren't refunding my deposit. I absoultley wouldn't stay here cause illegal activity goes on from drugs to sexy trafficking it's a embarrassment that needs to be shut down or under new management. I also want my $50 deposit back also."
"For starters the guy at the front counter had an attitude about everything. Elevator has been broken for at least 4 months (reviews from 4 months ago state this). Elevator was broken when we arrived and only available rooms were on the fourth floor. Wasn’t acceptable for me considering I have small children that were staying there. We were able to switch with a patron that happened to check in a few minutes prior to obtain the last first floor room. Upon getting into our room we noticed damaged items (furniture, walls, countertops). No towels in room either and had to ask for some. When I asked the front counter what time they served breakfast I was informed that breakfast isn’t offered (the website says free breakfast). The guy at the front stated “you could go to ihop next door” with an attitude even though breakfast was supposed to be included. I will not ever recommend this hotel to anyone. ELEVATOR STILL BROKEN NO BREAKFAST INCLUDED This hotel recycles paper (which is cool for the environment) however on the back of my invoice was another patrons credit card information. Major security breach"
"The only nice thing about this place is that the beds were very comfortable. The site advertises free breakfast.. NOPE. They discontinued this a month ago and wont bother to offer that information. The elevators were broken and have been for at least 4 months. The furniture in our room was old and broken and the staff very unfriendly. Would not recommend!! Just relieved my car was still there this morning when I woke up."
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