Motel 6 Houston, TX – Hwy 249 And Fallbrook

"I just want to thank the owners because they were so accommodating for me. Unfortunately have multiple fractures in my leg I'm in a wheelchair which is all new to me. They were so unbelievably nice and sweet put me in a great room that was easily accessible. They even gave me a heads up on where to park which was easier for me to get in and out if I needed to go somewhere. They had plenty of hot water good coffee I don't have anything that I can say negative about the place at all. I just want to praise them for being as nice as they were. For the price of the accommodations you can't beat it highly recommend. I will stay here again for sure. Thanks again for your hospitality."

"I would leave 0 stars if I could but it would not let me. To start off the hotel looks like it’s falling apart from the outside, parking lot is very dark and I’m glad I didn’t end up staying here. 2nd of all, the person behind the counter was extremely rude. We reserved the room through the My6 App and we were quoted one price, when I showed up to check in, he was increasing the price. I asked him to cancel our reservation and he really said “No you reserved you cancel” which was extremely unprofessional and rude. I would rather stay at a good hotel and pay the extra bucks than save some extra dollars and stay at a Motel 6. Funny things is, this was not the first time I experienced something similar at a Motel 6. Terrible Hotel/Motel Chain."

"Awful customer service when I called to check on price for a room I was told it would be $70 and when I showed up I was told it would be double for checking in when I had just gotten off the phone 1hr before hand. When I asked why the sudden change I was told that’s just the way it is and had the front desk just ignore me after that and on top of this there is major construction going on. I would not recommend even trying here and instead go across the street to “kiwi inn”. At least they were up front and honest and the room I’m in is cozy. The front desk needs to be taught customer service or hospitality 101 at the very least…"

"Honestly the worst motel 6 I’ve been to in my life! They racially profiled me as soon as I walked in. I booked under two guests and payed for a week before I even knew it was a motel 6. Saw it was under construction and still continued since I payed for the week. The man at the desk was rude the whole time. IDed my boyfriend for nothing when he was coming to the room when I specifically booked for two people. Argued with me about how many guests were in the room and etc. after my week was over I wanted one more day and tried to pay half card half cash and he made me check out and told me to check back in. I will never ever again."

"TV doesn’t work. Half of the hotel is under construction so it is always messy. No trash cans anywhere on site. The Indian lady is rude. Bathroom is filthy. Place smells funny. The list can go on and on. Just save your money and go somewhere else."