The Westin Houston, Memorial City

"My family and I stayed here for 2 nights and I have to say that the whole experience was amazing. The front desk staff was warm, friendly and very attentive. The rooms were perfect (we got in later than we hoped but everything went without a hitch). The amenities are great, though parking could be a little better explained. Valet at the front or make a right on Gateway for the self parking. I know where I’ll be staying next time I’m in Houston!"

"Having the skybridge over to the mall is a huge plus. The location is amazing. It's very central. It's definitely worth it to walk a block and a half to all the restaurants that are along the I-10 feeder. Do not get confused by all the different elevators. Make sure you ask and know which elevators go where!"

"It sucks to be sick when traveling, but my experience last night was made better by the staff at this hotel. I called the front desk at 2am looking for crackers as I was ill with a stomach bug and had no food in my room. Lisa who was working at the front desk went above and beyond and curated crackers, peppermint, and ginger ale for me. When she arrived at my door the genuine look of care and concern on her face made me feel like I wasn't alone and I was going to be okay. Thank you Lisa for making my stay feel more like a home away from home."

"Stayed in the penthouse as well as a regular room for best access to the hospital where a relative was in ICU. It is a lovely hotel with unparalleled service. The concierge/front desk, valets and room service are truly kind and considerate. They are attentive to the needs of guests but not overly present. It is a comfortable guiding of the place. Valet is amazing and accommodating. The rooms are all spacious and the beds are comfortable. I loved the duvets and sheets. It is so awful if one is in a hotel and the blankets are not real blankets and you are left cold. There is no comfort. These duvets were perfect. They were functional and beautifully minimalistic. The penthouse has expansive views and an amazing balcony. The kitchen and living area are modern, sleek and perfect. It was a true comfort to me and my family during this harrowing time to be able to use the sky bridge and come to such a welcoming place to rest inbetween staying at the ICU with out grandmother. Thank you for this experience. ⚜️"

"After a cancelled flight and much frustration in getting accommodations and transportation, we arrived at this hotel at midnight. Front desk clerk, Lisa, gave us a reception that told us “welcome home, we got you”. She was top notch, efficient, detailed, and made us so very comfortable after such a trying day. We will surely not just recommend but revisit this very wonderful hotel."