WoodSpring Suites Houston Willowbrook

"Worst freaking experience EVER!!! These reviews are true! The most unsanitary place to ever stay! There were nasty roaches and bed bugs in the room!!!!! I did not stay there and demanded my money back which they are refusing! I will be reporting this place to BBB!!! Update: their CORPORATE didn’t even help me!!!!"

"The absolute worst hotel ever!! Roaches everywhere and when I told them about it they refused to refund my money. I had to go To a different hotel for the weekend. The better business bureaus will be getting a phone call about this!! This is very unsanitary place ever I hope the health department gets involved!!’"

"Horrible place to stay, the place had bed bugs or fleas and left me with at least 40 bites all over both feet and ankles and legs and stomach. Highly recommend not staying here. On top of it they only refunded me for 2 nights"

"Brandi and Kyle are absolutely amazing! They were super friendly and very accommodating. I’ve never had such attentive staff at any hotel I’ve ever stayed at. I loved their willingness to help to me. This is most definitely where I’m booking from now on when I come to Houston ‼️‼️‼️"