Hyatt Place Houston/Sugar Land 16730 Creekbend Drive, Sugar Land, TX 77478

"Great location. Very quiet and off the main road but very close to lots of shopping and great restaurant options. The hotel itself and rooms are pretty much par for what a Hyatt Place should be. Breakfast is decent. Rooms are pretty comfortable."

"Beth and Mahogany were soooo accommodating! I had issues with my room charge. These girls just made it right. Gave me a bigger room, no charge. It was 11 pm at night when we got there and were really tired. They were friendly and looked like it was daytime:) Great job girls!! The standard 2 queen room was really, really big. It even had a several sitting area. Very clean too. The only thing is that I wish they would have a complimentary breakfast but not enough yo stop us from staying again!!"

"Location was perfect for MD Anderson visit at the Sugar land location. Hotel was easy to find and clean. The beds & the pull out couch was not comfy though! I don’t think we will be staying there again though just because of how uncomfortable the sleeping was."

"TV didn't work on all but 4 to 5 channels. The beds were very comfy. Sofa was clean and comfortable. Low water pressure at bathroom sink. Broken closet door with rusty closet door frame. Room key card didn't work 80% of the time (Front Desk acknowledged the system is old and this is typical). Used/several times cleaned, cheap shower curtains, which didn't prevent the bathroom floor from becoming very wet with showers. Water damage to several areas of shower/bath surround. Carpet at bathroom sink?"

"This has been home for me while I work in sugarland. Nestled on the shore of an artificial lake, you should ask for a room with a view. The hotel staff is very polite and kind. You can also ask for two bottles of water. Everyone, from the maintenance guys here to the manager. There's a good vibe to this place. A suggestion for the Hyatt management is that the keys fail if kept close to a phone. Let's also give customers an RFID safe pouch to keep the keys. The breakfast is good but kind of the same forever. But still I see this place full with various business visitors, school students in an excursion, military personnel, and patients. This place has a conference hall that has also hosted Indian weddings. With ample parking by the lake, you can avoid parking if you park near the back door. Thanks me later. The back door doesn't work with a card this the management keeps it unlocked till like 11 in the night."