ARA Diagnostic Imaging - Medical Park Tower
1301 West 38th Street, Austin, Texas 78705
About the ARA Diagnostic Imaging - Medical Park Tower
ARA Diagnostic Imaging - Medical Park Tower is a medical institution located at 1301 West 38th Street in Austin, Texas, United States. They specialize in diagnostic imaging services for patients in need of medical care.
Please note that the ARA Dripping Springs location will be closing at 12 p.m. on Monday, 4/8, in anticipation of the solar eclipse and the potential increase in visitors, traffic, and business closures on that day. The institution will resume its usual hours on Tuesday, 4/9.
Photos of ARA Diagnostic Imaging - Medical Park Tower
1301 W 38th St Ste 118, Austin, TX 78705, United States
Opening hours of ARA Diagnostic Imaging - Medical Park Tower
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of ARA Diagnostic Imaging - Medical Park Tower
"Everyone I interacted with on my visit was really nice and I appreciated that very much. I also appreciated the directions they sent so I could easily find their office in a city I don't particularly like driving in. As a general rule, I don't like medical appointments, but these folks made everything go smoothly from start to finish."
"ARA has always been my go to for imaging. Very efficient staff and on line registration was a breeze. I arrived 15 minutes early this morning and was seen immediately. In and out in 10 minutes. Very friendly staff!"
"They cancelled my appointment the last business day before Christmas at 4 pm due to their scheduling error and I was told they cannot help me, it needs to be next year. That would cost me a lot of money since I had already reached my ded. for the year. i was promised a call back the morning of the scheduled MRIs, which i did not receive. I spent all day calling various phone numbers being told numerous times they could not help me. I finally spoke to the MRI location directly and was told all they had requested was my appointment be moved to an open spot an hour earlier. I will not be using again."
"Very quick appointment! Uncomfortable procedure and the person conducting the imaging named Jason, did a great job explaining the procedure, giving me directions and making things prompt! Also, just the right amount of chit chat. I also like the technology used to check in, it made it pretty easy."
"This review is for ARA as a company (my appointment was supposed to be at this location.) I booked an MRI with ARA at this location for 8:40pm, which seemed odd given how late in the evening this appointment was. The scheduler I spoke with assured me the time was correct and I received a confirmation email, text, and I even filled out all my pre-reg materials online. When I arrived at 8:10pm, the parking lot was dark, the building locked, and I was left to aimlessly wander around trying to figure out if I had the wrong location. Of course there was nobody for me to call for assistance, because all ARA locations are "closed" by 8pm and the phone just sends you to an automated answering machine. Apparently the scheduler neglected to give me special "after hours" instructions about where to go (a special back entrance to the building) and who to call to be let in. At no point in this entire process did anyone contact me with this info. They were however perfectly happy to take half of my payment early. When I spoke with the patient care representative she basically told me "oh this happens all the time" and blamed the scheduler. As much of an inconvenience as all this was for me, I hate to think how this would be for an elderly person, or someone disabled who may have had to travel a significant distance to get to their appointment only to be locked out in the dark. I hope ARA can get their act together because this is totally unacceptable for a huge medical company."
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