Quest Diagnostics
12920 West Parmer Lane, Cedar Park, TX 78613
Hours open
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
12920 W Parmer Ln Ste 103, Cedar Park, TX 78613, United States
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 12920 West Parmer Lane in Cedar Park, Texas, this institution offers a wide range of medical tests and screenings to help healthcare professionals diagnose and treat various conditions. With state-of-the-art technology and a team of highly trained professionals, Quest Diagnostics is dedicated to providing accurate and reliable results to patients and healthcare providers. Whether you need routine blood work, genetic testing, or specialized diagnostic services, Quest Diagnostics is committed to delivering quality care and personalized service.
Reviews
"My phlebotomist was exceptionally professional. I didn't even feel the needle, and I was in and out in less than 10 with my appt. Very thorough and even collected a balance that I didn't realize was due! Highly highly recommend"
"Horrible experience, if you have a choice I recommend any other testing organization than Quest. Made my appointment over the phone. Showed up on time and got checked in to their appointment board. They had me wait for over an hour while taking people in for appointments an hour later than mine. Then when I finally spoke up the attendant gaslit me claiming that I didn’t have an appointment and that I was a standby even though they had logged me in. I will choose literally anywhere else in the future."
"The girl who drew my blood was super nice and she took such good care of me. I am a tough patient because it is very hard to find my veins and she made it so easy and pain-free for me. However, I would like to report the other lady who was the manager of the facility. She was extremely rude and came by and told me not to talk to my technician because she is very slow and they have a lot of patients. I find that very unprofessional to let your colleague down in front of a patient. I am a paying customer and do not feel ok being talked to like that. Also, the restroom was in an abysmal state. No supplies and flush did not work. Very unhygienic conditions in the lab."
"I had to get bloodwork done here because my doctor’s office wasn’t able to perform it with my insurance. Making an appointment was easy, and there were many appointments available. The waiting room was small, and didn’t feel clean. There is a tv in the waiting area playing informational videos for Quest that would’ve made me fall asleep out of sheer boredom had the volume not been uncomfortably loud. It was very crowded, and although I had an appointment time (that I arrived early for), I had to wait about 25 minutes to be called back. One positive about my experience is that the phlebotomist was very nice and he performed the blood draw in a timely manner."
"No wait time and had a smooth check-in and lab work. Staffs were friendly as well - There was not much crowd probably because of the timing. The place is clean and well lit - This is not a big lab, so if there is a crowd during peak time, then you will have space issues waiting in the waiting room."
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