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Quest Diagnostics
9911 Brodie Lane, Austin, Texas 78748
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 9911 Brodie Lane in Austin, Texas, this institution offers a wide range of health services including laboratory testing, medical testing, and diagnostic services. With a commitment to accuracy and efficiency, Quest Diagnostics is dedicated to providing reliable results to help patients and healthcare providers make informed decisions about their health. Whether you need routine blood work or specialized testing, Quest Diagnostics is here to help.
Photos of Quest Diagnostics
9911 Brodie Ln, Austin, TX 78748, United States
Opening hours of Quest Diagnostics
Monday:
13:30 - 16:00
Tuesday:
13:30 - 16:00
Wednesday:
13:30 - 16:00
Thursday:
13:30 - 16:00
Friday:
13:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Quest Diagnostics
"Had a stress free, pain free experience with Jane this morning. I checked in a few minutes late but was called almost right away and out the door within 10 minutes."
"Their website says they accept walkins but they do not. I came in at 7:30 and the tech told me to leave because she had back to back appointments, and that it would be “very unlikely” for her to have an extra 10 mins to squeeze me in. Whenever there was time between appointments she would sit on her phone. Finally when there was a gap, she let a man go in 20 mins before his scheduled appointment time and had a casual conversation with him before the next appointment so she wouldn’t have to help me. This was my first time here and I will make an appointment in the future but I feel like it’s unprofessional and cruel to punish people for not making an appointment when you say on your website that you accept walkins."
"Terrible experience and rude staff (Bexley). I had a scheduled appointment for that day and she scolded me for showing up too early. Every opportunity she could, she made sure to be difficult and insulting. I highly recommend avoiding the hassle of this location."
"Rafael, was excellent, very professional and courteous, I always dread going in for blood work, don’t like needles and being poked and prodded, but Rafael was excellent he definitely knows what he’s doing because he got Got it the first time,no I was in and out without any pain or stress restaurant?. well definitely make this place my go to place for lab work and make sure I get Rafael!"
"I had a terrible experience with incredibly rude staff. I have been going to this location to get my blood drawn every 3 months for testosterone monitoring purposes and I’ve had no problem. Those last 3 times I’ve been they just called out or asked my name as soon as I got there and never said that it was REQUIRED to use the kiosk. So this time I assumed it was going to be the same as the other appointments, just waiting for them to ask me or call out my name. I got there on time for the appointment and waited in the chair but after like 20 minutes I was like okay I guess I’ll try the kiosk and it said I was too late, yet I was on time and waiting. Everyone working there would just walk past me and ignore me and eventually I was patiently waiting for 45 minutes.I’m not the type to rush and annoy people. But it was at the point where other people would walk in and get seen immediately and I was getting frustrated so I told the one of the workers I had an appointment at 11:30 and no one has acknowledged or helped me in anyway. He was rude and said “well did you sign on the kiosk” and I explained how I didn’t have to before and he basically accused me of lying and said my appointment is now long gone. As I was trying to still explain he closed the door on me. They wasted my time with no care at all and I didn’t even get what I needed done. It wouldn’t have been a problem if they greeted me and told me to sign on instead of blatantly ignoring I was even in there.I work in healthcare myself, that kind of service is inexcusable."
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