Quest Diagnostics
651 North US Highway 183, Leander, Texas 78641
About the Business
Quest Diagnostics is a renowned health institution located at 651 North US Highway 183 in Leander, Texas. As a leading provider of diagnostic testing, information, and services, Quest Diagnostics is committed to improving the health and well-being of individuals through accurate and timely results. With state-of-the-art technology and a team of skilled professionals, they offer a wide range of laboratory tests and services to help patients and healthcare providers make informed decisions about their health. Whether it's routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics is dedicated to providing high-quality care and exceptional service to all who walk through their doors.
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Contacts
651 N US Hwy 183 Ste 155, Leander, TX 78641, United States
Hours open
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"All the Quest locations in Austin area are obviously understaffed and the staff seems overworked too. There is no receptionist and if you do see a worker they intentionally put their heads down to avoid questions. No one greets you at the door and all we are met with is a login kiosk, if someone isn't tech saavy forget about it! I went to 3 different locations to try and get my blood drawn and none of them were accepting walk-ins. The walk-ins that were already there had to wait entirely too long to be seen, and the offices are small and cramped full of people huffing and puffing because they had been waiting for such a long time. The only good thing about the service is that I had an appointment and once my name was called I was done in 5 minutes."
"The team at this Quest facility is fantastic. Unfortunately the appointment I scheduled on-line did not show up on their calendar or check-in kiosk. They were able to accommodate me without much of a delay."
"I was blown away by the way Parisa took care of me. I told her I am a hard stick and she got me we laughed allot also. I would not hesitate to go back especially if Paris was going to be there"
"Don't expect to be seen even if you come in 5 hours before closing, even when they have little to no appointments. Was an hour before closing after waiting 4 hours and was told to leave because they were no longer accepting patients. Fast forward to today, I was there before everybody and was shooed off by a Latino woman with 0 patience because I had to have a form sent over."
"As I’m listening to the TV advertisement in the waiting talking about how patients with appointments are given priority and are seen quickly. Except when Quest decides to staff all of ONE phlebotomist for the Leander, TX location today, who is so overwhelmed he has to come out and apologize to an entire room, inform us he is double booked and the wait is at least an hour, tell standbys he wont be able to get to them, and apologize again all while being as calm and professional as he can. I assume also paid next to nothing. I can’t imagine being treated this way by my employer. pretty shameful to treat employees this way, never mind the customers having to miss their appointments."
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