IHG Army Hotels Building 1384 3325 William Hardee Road, Fort Sam Houston, TX 78234

"Thank you to all staff. Receptionists, housekeepers, maintenance. I feel welcome, respected and well taken care of."

"Fine experience. Rooms are old but serviceable. Staff are absolutely excellent, will go the extra mile. Convenient location for military. Not sure if price keeps up with other budget hotels in the civilian space with breakfast and other amenities. Food is fine, standard DFAC quality."

"My room had bugs in it every night. At one point I had to request a vacuum to clean up dozens of little bugs. I also developed a cough when staying in the room - when I left to Camp Bullis the cough went away, once I was back in the room the cough returned. It makes me think there may be a mold issue. The staff were very nice, breakfasts were fantastic, and the furniture in the room was great. Just might need to do some work on the window seals and check for mold. In its current state I would not recommend to a friend due to my lingering cough and the vast amount of bugs I had to kill each night (see photo)."

"House keeping is so out-standing, I had to write a review. I was here for months for military courses and the house-keeping staff tended to every detail (towels, bed sheets, trash, etc) every day. Everyone who works here is courteous and professional, as if they themselves were military members. Well done"

"Excellent facilities for the price. Room was clean, front desk staff were friendly and professional. Nice selection for breakfast. My only gripe is the shower head is designed for people 3.5ft or shorter, but otherwise no complaints. I'm 5'7 and had to duck under the shower head to bathe. This hotel is close to 68W buildings for graduations, and just across the street from the small exchange. Everything is within walking distance. I'd 100% stay here again next time I'm on JBSA."