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AC Hotel by Marriott San Antonio Riverwalk
111 Soledad Street, San Antonio, Texas, United States
About the AC Hotel by Marriott San Antonio Riverwalk
AC Hotel by Marriott San Antonio Riverwalk is a modern and stylish lodging option located at 111 Soledad Street in the heart of San Antonio, Texas. Situated along the famous Riverwalk, this hotel offers a prime location for guests to explore the city's vibrant culture, dining, and entertainment options. The hotel features sleek and contemporary design throughout its rooms and common areas, providing a comfortable and chic atmosphere for guests to relax and unwind. With top-notch amenities, exceptional service, and convenient access to all that San Antonio has to offer, AC Hotel by Marriott San Antonio Riverwalk is the perfect choice for travelers looking for a memorable stay in this historic city.
Photos of AC Hotel by Marriott San Antonio Riverwalk
111 Soledad St, San Antonio, TX 78205, United States
Reviews of AC Hotel by Marriott San Antonio Riverwalk
"Don’t stay here. We stayed a few doors down from the elevator and the sound of it going up and down and knocking (I don’t understand how an elevator causes this sound) kept me up all night, I couldn’t sleep. The AC or fan was also extremely noisy. We also had blood stained sheets on the bed. Both of these complaints have been noted in reviews before, and still remain issues. Management replies with a simple apology… not enough. This hotel has serious work to do."
"Nice enough place and the staff was mostly great. But the noise from the elevators was atrocious. It sounded as if the people directly above me were dropping bowling balls on the floor every time the elevators moved, which is often. There are so many reviews that mention this noise and the hotel manager responds to every one and basically says “sorry the noise pollution affected your stay”. It isn’t noise pollution. It is a clearly well defined issue that’s been noted over and over. I can not believe for a second that this hasn’t been addressed and they actually put people up in this hotel. The walls actually shake every time the elevator moves. $250 a night for this plus $100 for parking. I would’ve rather stayed at the YMCA or slept in my car. I left Hilton properties and switched to Marriott. I’m beginning to believe that was a mistake. This was awful. Take the $975 dollars I just gave you and hire someone to fix that god awful sound that is not noise pollution, it’s maintenance…."
"I don't know what to write about this hotel,,, I was very hopeful as I always am when it comes to staying with Marriott. I was hoping because this hotel was fairly new that it would be such a cool place but it was very underwhelming. There were also issues with it... there were 3 elevators but only one worked so during check out each day it was impossible to get an elevator that had room in it. Then one night at around 1 am the fire alarm went off which appears to have been an error but there was no explanation given. The valet is a bit of hassle too,, there is never anywhere to check in and because its shared with 2 hotels,, you never know where the person with the keys is going to be. the staff were great especially the breakfast staff one gentleman and a lady was there for us and there were so nice. the breakfast is VERY underwhelming,,, boring,,, not much choice,,,very limited,,, they call it european... but as a european that was just a cop out description... european breakfasts have about 10 times the selection they had. Another thing was that we were out all day saturday and came back at 9PM and they were in our room doing housekeeping. This is not a staff fault this is the fault of Marriott as they have already cut down to every other day housekeeping which is fine, but they have obviously cut down on stff too if staff can't clean half the rooms before 9pm... bust still charge more than before covid. It was JUST ok... i would never stay here again"
"3 up: updated rooms, very friendly and helpful staff, great view of downtown. 3 or so down: bathroom door is opaque and the light automatically comes on so no way to keep from disturbing everyone in the room, the door is also a sliding door that is not too friendly. It sounded like a train stopping on the tracks before maintenance and not much better after another 20 or so minutes of service. our tv kept going in and out service even after 20 minutes of maintenance servicing it. We moved rooms in the end and the shower bar slid down and was hanging lose. You have go outside of the hotel to get on another elevator to get to the restaurant. It's got a fun vibe with decent food, but not fine dining. Some things can be fixed others probably not."
"LOVED this stay! Great location. Close to so many good spots for drinks, food & sightseeing. Room was perfect, very spacious with a city view. Blackout curtains, strong AC & comfy beds made it comfortable for sleeping in. Shower was great. Customer service was perfect. Rooftop bar was very fun. I would have liked if they offered the housekeeping service to tidy up (they didn’t offer it for our 2day stay). Valet is a bit steep, but the fee was waived with my AAA membership.. but other than that, I can’t wait to go back!"
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