Banfield Pet Hospital
1945 Pavilion Way, Lexington, Kentucky 40509
About the Business
Banfield Pet Hospital in Lexington, Kentucky, is a trusted veterinary care institution located at 1945 Pavilion Way. With a team of experienced veterinarians and staff, they provide comprehensive medical services for pets, including wellness exams, vaccinations, surgeries, dental care, and more. Their state-of-the-art facility is equipped with the latest technology to ensure the best possible care for your furry companions. Whether your pet needs a routine check-up or emergency treatment, Banfield Pet Hospital is dedicated to keeping your pet healthy and happy.
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Contacts
1945 Pavilion Way, Lexington, KY 40509, United States
Hours open
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
10:00 - 15:00
Reviews
"Hamburg Location- We love the techs. They've been wonderful for years. Misha and Jose especially We aren't happy with the vets anymore. It used to be that the vet would come in and speak with you at the end of a visit. That hasn't happened in the last few years. We're going to see how the other locations do things, going forward."
"Pretty expensive but then again whats not. Overall I've had great care so far and all the staff is very friendly"
"Never had a problem from Banfield. I love that they tell you the price upfront and call to let you know any results and concerns. Highly recommend it. Update: Great options with their animal health plans and ability to make same day appointments online."
"On Tuesday, January 17 we dropped our new dog Axel off at Banfield pet Hospital to have a prepaid wellness exam. when we came back to pick Axel up he was incredibly thirsty as if they had not given him enough water all day. We purchased axle through the Lexington Humane Society and we had to go through one of their providers for the wellness exam unfortunately. He was diagnosed with internal parasites and needed multiple prescriptions. We requested the paper prescriptions scripts they promised to provide us with the paper prescriptions and we never received them. All we want is the prescriptions so that way we may fill them with our provider and use our insurance. We called back to get the paper prescriptions and they told us the doctor no longer works there and that we would need to bring him back to have an examination with another vet or pay for the prescriptions there. We are not giving this terrible place another penny I would rather take him to a different vet to be re-examined . We paid for the additional fees they piled on top of our “ free wellness exam” we requested the prescriptions scripts We were promised they would be given to us and they have still not been given to us. We have been given the runaround been told to call other Banfields and have not been hung up on and they have been incredibly rude. Please do not take your pet here. The staff is terrible. They do not care about their patients. They only care about draining your bank account. If you need a recommendation on a good vet take your dog to Sheabel off of Richmond Road. Great doctors great service amazing staff and our older dog Alice was extremely well cared for while with them."
"This place is good for an emergency, or if you are rich. If however you are middle or upper middle class, you won’t use this hospital because their prices are outrageous. I found another more attentive, move caring veterinarian that charged a quarter of the price and the medications was also a lot cheaper. They will try to get you to signup for one of their packages(which are overpriced) and because their turnover is high, you’ll never see that person again). Also, Banfield Pet Hospital will not work with other Veterinarians. Grade: F"
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