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St Matthews Jewelers
3634 Brownsboro Road, Louisville, Kentucky, United States
About the St Matthews Jewelers
St Matthews Jewelers is a premier jewelry store located in Louisville, Kentucky. Situated at 3634 Brownsboro Road, this institution offers a wide range of exquisite jewelry pieces, including necklaces, rings, bracelets, and watches. Specializing in both classic and contemporary designs, St Matthews Jewelers is the perfect destination for those looking to add a touch of elegance to their collection. In addition to their stunning jewelry selection, this institution also offers financing options to make your dream piece more attainable. Visit St Matthews Jewelers today and discover the perfect piece to elevate your style.
Photos of St Matthews Jewelers
3634 Brownsboro Rd, Louisville, KY 40207, United States
Opening hours of St Matthews Jewelers
Monday:
Day off
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of St Matthews Jewelers
"I took an expensive watch in for repair . Battery was replaced . It ended up not being the battery . I was within my one year warranty. I was told it would be sent out but that the repairman would not be happy since the warranty would be expiring soon . Jeweler never called me . I called . Owner of jeweler store could not report issue with watch or what was repaired . He requested I pick up my watch that day even after hours . He said I needed to do business elsewhere for repairs . When I picked up my watch it was not working . Needless to say — they did not standby their warranty and I believe I was lied to about my watch . It should be noted that I paid for a new battery even though it should have been free IF they followed their warranty policy . Why offer a warranty if one won’t upload their own policy ? Have informed many people of this experience . Extremely disappointed .i see now they are not accredited by BBB either and per other reviews I wish I read them before I went here."
"Billy and staff take care of their customers. We recently came in to look at wedding bands and Billy cleaned my fiance's engagement ring for free. Additionally, had a battery in my watch replaced and had it returned to me the next morning. This is the only jeweler I will shop at in town. If you wish to have a more personal experience and avoid the feel of big box diamond stores, go see Billy."
"Didn't honor a previous offer on trade in when I came back in with fiancé. Left me in a difficult position and left feeling like his offer written on a business card meant absolutely nothing. While reluctant, we entrusted their master jeweler to enlarge the ring size of an antique family heirloom. It broke in less than a month. When she went back to have it fixed… well, let’s just say the rudeness of the entire staff had her leaving in tears and I don’t know how a business with customer service like this can survive other than ripping customers off."
"Took my tennis bracelet there to put a new clasp on. Put a clasp that did not work properly and was nothing like the original. Was impossible to get on and off without help. Already Had spent over $125 and they were going to charge me an additional $200 to fix there own mistake. Claimed that was with a $50 discount."
"I can’t recommend St. Matthews Jewelers enough. From the moment I walked in the door I received next level service when shopping for a gift for my wife. They helped guide me through their beautiful selection and we picked out an amazing necklace that my wife loves! Thank you so much for your help and I’ll definitely be returning to St. Matthews Jewelers in the future."
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