Ashcroft & Oak Jewelers
4801 Outer Loop Jefferson Mall, Louisville, KY 40219
Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
Jefferson Mall, 4801 Outer Loop B329, Louisville, KY 40219, United States
About the Business
Ashcroft & Oak Jewelers is a premier jewelry store located at 4801 Outer Loop in Louisville, Kentucky. With a reputation for offering exquisite and high-quality jewelry pieces, this store is a go-to destination for those seeking the perfect gift for a loved one or a special treat for themselves. From stunning engagement rings to elegant necklaces and bracelets, Ashcroft & Oak Jewelers has a wide selection of jewelry to suit every style and occasion. Visit this store for a luxurious shopping experience and exceptional customer service.
Reviews
"Urszula was incredible!!!!! Called her on the phone at 11:30am, to get some info together for when I got off work and was able to come to the location in Jefferson mall. I walked in, she had everything ready, and I was able to get my wife an anniversary band in under five minutes!!!! She was so prepared and helpful, 10 out of 10 stars!!!! Ask for her!!!"
"In January of 2023 we purchased an engagement ring and wedding band. Both to be ordered in rose gold and in the correct size 4 1/2. Fast forward a few months and we have the set. After a month or two the engagement ring started to look tarnished, which was odd because it was to be rose gold, not rose gold plated. And the rings didn't feel to be the correct size. I took the rings back to the st.matt location and was told that nothing was wrong with them and they were the correct size. Fast forward to October, we took the rings in to the J-Town mall location where our concerns were validated. The band was corrected and an order to have a new engagement made to order was placed. In December we were contacted about the engagement ring and was told that unfortunately they couldn't complete the order due to issues with the mold needed. However Ursula asked us to come in and look at a selection of new rings that could come in rose gold, without any extra expense on our part. Our stress and concerns were understood and I am relieved with Ursulas customer service and understanding."
"After tirelessly looking for the band my guy wanted with no luck a sales person at another jewelry store made a call to her friend at Ashcroft & Oak in Louisville to see if she would be able to help. After exchanging numbers and a few text with the description of what we were looking for, a 10mm plain solid black (no designs, no shine or sparkle) Ursala found exactly what he was wanting. She was so helpful and was just as excited as I was when I arrived at the store the next day to place our order. She went above and beyond to make sure I was able to get him the perfect ring. We will be using Ashcroft & Oak for future purchases. Thank you so much"
"Ursula was better than any jeweler I have been to. She helped us find our wedding rings and was funny and super easy to talk to and made me and my fiancé feel at home!! I would highly Recommend her to everyone looking for any jewelry!!"
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