Quest Diagnostics
9200 Pinecroft Drive, The Woodlands, Texas 77380
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 9200 Pinecroft Drive in The Woodlands, Texas, this institution offers a wide range of health services to individuals and healthcare providers. From routine blood tests to advanced genetic testing, Quest Diagnostics is committed to delivering accurate and timely results to help improve patient care. With state-of-the-art technology and a team of highly skilled professionals, this institution is dedicated to providing quality healthcare solutions for all.
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Contacts
9200 Pinecroft Dr Ste 120, The Woodlands, TX 77380, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"There is an African American girl attending and she looks unkempt, I wouldn't trust my studies here. She is also haughty, she was on the cell phone and the office was empty, there was no person or client, just me. After registering on the computer, it told me that my turn would be in 4 minutes and I had to wait more than 35 minutes after my appointment indicated in the system for me to be seen. I repeat... there was no one else but me... I will never return... representatives must take special care in who they place in these positions."
"This location 9200 pinecroft suite 120 is the worst…… The staff especially Nick was exceptionally rude, unprofessional, and down right condescending. Their posted closing hour is 5:30p. I work in the same building as this office and for 3 days I have gone down to have my labs drawn as soon as I get off. 2 of those days I arrived before 5 like 4:50ish only to find they have turned out the lights and locked the door. Then on day 3 I arrived at 5:02 and this is when I encountered the very unprofessional Nick (if that’s even his name… no name tag on his person whatsoever) he basically told me they will not draw my blood because they need time to process the samples and get them sent out so they can leave for the day. Terrible customer service!"
"NICK is my new best friend. I'm literally only writing this so that I remember his name and remember that he is the only person in recent memory who literally got my vein the first time. It takes people so many tries to get my vein and I definitely would like to come back to the same exact person. He was also very professional and I felt safe when he was even trying to find the vein because I am squeamish and I couldn't even look, but he has such great bedside manner. Honestly wish I could have him as a doctor or something because I pretty much already trust him because he got my vein and took check a blood quickly and a word and a timely manner."
"My 3 year old grand daughter had to have labs last minute for a surgery. She was terrified and so little. Valencia Sanders got her in asap and did amazing. No crying, no bruising and got her on her first stick. Would recommend her to anyone and as for small children she's excellent!"
"I've been going to Quest for over 10 years. I used to be able to call for an appointment. Never had any billing problems. It was easy. Until this year. Difficult to do anything unless you do it on line. No way to talk to a real human being unless you scour google for a phone number (not available on their websites) or better yet no way to communicate with them by email ... even if you have an online account. You have to select who you want the message to go to as a required field. If I knew their email address I'd email them without a the need to go through their portal. But the kicker was they emailed me a bill for $629.19 without any explanation of the charges. After much searching and telephone button pushing I finally got through to billing and they told me they submitted my charges to my insurance company for services rendered on 1/20/23 (as I write this it is 5/1/23) but my insurance company didn't pay. I called my insurance company and they said they paid and provided me with an EOB dated 2/12/23 for each charge showing they paid $104.99 and I had no co pay or patient responsibility. Who marks up a bill 5+ times for someone who hasn't got insurance. I'll tell you who. Someone with whom I'll no longer do business."
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