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Baptist M&S Imaging Center
1763 Medical Way, New Braunfels, Texas, United States
About the Baptist M&S Imaging Center
Baptist M&S Imaging Center is a state-of-the-art medical facility located at 1763 Medical Way in New Braunfels, Texas. As a leading provider of health services in the area, the center offers a wide range of imaging services, including MRI, CT scans, ultrasounds, and X-rays. With a team of experienced radiologists and technologists, Baptist M&S Imaging Center is dedicated to providing high-quality care and accurate diagnostic results to patients. The facility is committed to delivering efficient and reliable imaging services in a comfortable and welcoming environment. Whether you need a routine screening or a more specialized diagnostic procedure, you can trust Baptist M&S Imaging Center to meet your healthcare needs with compassion and expertise.
Photos of Baptist M&S Imaging Center
1763 Medical Wy, New Braunfels, TX 78132, United States
Reviews of Baptist M&S Imaging Center
"The front office staff was great. They made the registration process fast and easy. The X-ray Tech was fabulous. There was very little waiting time for my exam."
"Update 1/3/24 use to wait about 30 minutes and could get my test results and cd, now she said takes 2 to 3 days. Update 12/2023 billing and referral department having issues. Insurance company said never received bill so they billed me. Co-pay full amount not showing on bill. 5 phone calls to fix. Dr sent referral and called today and they said they don’t have the fax. Called Dr to refax. Save your referral info and co-pay records. Great place for all imaging needs. Very friendly people. Very efficient and clean office and clean test rooms. Easy to talk to and get any answers to my questions. They tell you everything that is going to happen prior to taking your tests. Can request copies of all your test results and CD . So far I have had no wait time on my appointments. Quick in and out. Good parking."
"Set up CT Scan 2-weeks ago through scheduling. Explained UHC required Pre-Auth prior to procedure. Asked for a call, if there was any issues with Pre-Auth. Received call today, procedure scheduled for tomorrow AM. My procedure is set up as self-pay. I called UHC and there is no Pre-auth requested on file. Thus, I had to cancel the procedure. I was taking vacation time to have the procedure. i called Baptist scheduling and they show that the procedure was set up as self-pay when it was scheduled, so no one called UHC.... Great Customer Service Baptist... My recommendation is to find another place for your imaging needs!"
"Unimpressed..the wait times here are ridiculous. Waited 0ver 30mins for my appointment, then was called up to the desk to be asked for a signature and to register when I asked how much longer it would be for my appt, the guy just brushed me off and said "I dont know"..I was called up 2mins after that ( I'm pretty sure he would have known I was next in line but decided to be difficult, not tell me and offer no customer service at all)..this is the 2nd time here and 2nd time ive had to wait extended times. Nurse told me Doctor would come in and explain my results, Nurse comes back in and said Doctor isnt coming but youre good to go, so no Doctor consultation nothing, wasnt able to get any questions or concerns answered because no Doctor thought i warranted a sit down with, mind you im there because of extreme breast pain, family history of breast cancer and abnormal mammogram . Also asked for a copy of my images when I got there..the receptionist told me to ask the nurse in the appt...so went into the appt and asked the nurse, the nurse told me to ask the receptionist..left the appt and asked the receptionist, receptionist told me it would take 25mins..aarg!! However it only took 10mins so i guess that was a plus!"
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