Quest Diagnostics New Braunfels PSC 46

"Awesome people that work there and is very good at what they do. Fast and easy in and out when you have a appointment. Thanks for what you do!!"

"Appreciate the professionalism with the tech she was polite helpful and efficient from sign/checking in to the procedure and while I was in the chair she was informative. I will always return to this location on State Hwy 46, New Braunfels."

"Great staff, great location, idiotic management. I've been happy at this location since it opened, especially with the staff, but What the Phlebotomy! They removed the chair that lies down. It does everything a normal chair does and more, and for people with Vasovagal syncope it makes the difference between a quick draw and tieing up a room while you wait to recover from passing out. (Quest: did you notice the 5-star you got from the lady who needs to lie down, I hope she updates when she discovers this) Horrible decision Quest, you should be firing someone for that. (and BTW other reviewer, the "black" staff member is actually quite nice.)"

"Black phlebotomist with glasses in the back very rude and uneducated. Then she makes me feel stupid for repeating the same incorrect information that she had given me. Get your facts right and then maybe talk to people the way you do."

"The person at the counter was very rude and lazy! First off the location has such short hours. Almost impossible to get a child in here if they go to school during normal school hours. Knowing this, we rushed over after my kid's school was out. Once we got there, we were told by the lady at the counter they could not see my kid. I asked why not. We had an order sent in by our doctor. She said they don't accept walk-ins after 3. Then I asked are they that busy right now? The lady said NO. I then asked are you closing soon? She said NO? So I asked why can't you accept us? She wouldn't respond and ignored us. No body in the waiting room, no one in the parking lot. The place was empty. She just didn't want to do her job or deal with the hassle of working with us. Very disappointed with Quest and the type of personnel they have running their locations. I definitely do not recommend using them. It's like going to the DMV but for blood testing. Their employees don't want to work or be their. They disassociate themselves from their customers. Not the type of company I like to do business with or get warm feelings about."