Finck Cigar Company Distribution Center
12923 Jones Maltsberger Road, San Antonio, Texas, United States
About the Finck Cigar Company Distribution Center
The Finck Cigar Company Distribution Center is a store located at 12923 Jones Maltsberger Road in San Antonio, Texas. This establishment specializes in providing a wide selection of premium cigars and accessories for cigar enthusiasts. With a reputation for quality products and exceptional customer service, the Finck Cigar Company Distribution Center is a go-to destination for those looking to indulge in the world of cigars. Whether you are a seasoned aficionado or a novice looking to explore the world of cigars, this store offers something for everyone. Visit us today to experience the finest in cigar craftsmanship and expertise.
Photos of Finck Cigar Company Distribution Center
12923 Jones Maltsberger Rd, San Antonio, TX 78247, United States
Opening hours of Finck Cigar Company Distribution Center
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Finck Cigar Company Distribution Center
"I had a very brief email interaction with customer service last week and the way they treated me, I felt like a king! I have been a loyal customer for years and will stay a loyal customer for life! Finck Cigar Company really is run by a group of people who care about their products and the customers who buy them.."
"Ordered cigars online for my boyfriends' birthday. No mention that the cigars I ordered were on backorder. Never received an email either!!! I called, and was told they were shipping that day. Still no cigars. 45 days later, I sent an email. It took them over 2 weeks to respond. So so disappointed with the online service. I guess they need to see you face to face to help you. Won't be buying from them again, when I return home!!!!"
"Close, but no cigar! In a hurry to pick up a variety of cigars and this was on my way to an appointment. I have been to a number of cigar bars with experts willing to help you choose among a great selection of cigar. But this is just a warehouse. You can order at a desk from a catalog. You take the receipt to another desk and pick up your order. Too quick, too easy for someone who is unfamiliar with the styles and varieties available. Really was my fault for not knowing what to ask for."
"I traveled here all the way from Tokyo Japan to buy at least 100 cigars to take back. The staff were so courteous and very helpful. They even had all on my list that I gave them. Great place and super low prices on quality cigars."
"Finck Cigar Company CARES about its customers. Was immediately contacted regarding a minor glitch which was responded to and addressed promptly by the owner. I was informed what he was going to do and when my order would be completed. I was kept apprised at all times. Shipment arrived as promised. Can't ask for better service. I will definitely keep them in mind for future purchases. I have revised my review to a 5+ rating! I emailed the owner and appreciated his immediate response. I requested updates be emailed to me on my order and updated by ratings to 3 stars for now. I ordered by telephone one (1) box of Encore by Ernesto Perez Carrillo using a credit card yesterday evening 1/27/19 after being advised by the answering service that took my credit card information that the cigars were in stock. My Visa card has yet to be charged and I am unable to get through to the shop via 800 number or store telephone number for an update. I also emailed them. I then checked the reviews and alas the first review I read stated basically the same. The owners response on that review was not reassuring as he stated they do not list cigars out of stock."
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