![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Extended Stay America - Fort Worth - Fossil Creek
3261 Northeast Loop 820, Fort Worth, Texas, United States
About the Extended Stay America - Fort Worth - Fossil Creek
Extended Stay America - Fort Worth - Fossil Creek is a comfortable and convenient lodging option located at 3261 Northeast Loop 820 in Fort Worth, Texas. This establishment offers spacious and well-equipped rooms for guests looking for an extended stay in the area. With amenities such as fully equipped kitchens, free Wi-Fi, and on-site laundry facilities, guests can feel at home during their stay. The location is ideal for those looking to explore the Fort Worth area, with easy access to nearby attractions and dining options. Whether traveling for business or leisure, Extended Stay America - Fort Worth - Fossil Creek provides a welcoming and accommodating stay for all guests.
Photos of Extended Stay America - Fort Worth - Fossil Creek
3261 NE Loop 820, Fort Worth, TX 76137, United States
Reviews of Extended Stay America - Fort Worth - Fossil Creek
"I hope this feedback will go to improving the staffs customer service. During our stay the staff was very short with us, rude, and talked over us before we could complete a question. Was not told about a CASH only deposit either until the last moment so was a major inconvenience to get cash when tired after our trip. Main concern was staff was not kind or respectful. I pray things can improve"
"Extended Stay used to be a very good hotel but the one Extended Stay Fossil Creek left everything to be desired. The location was where I wanted to stay close to interstates and alot of restaurants, movies; But that was all that was good. The service was terrible, the room had roaches, etc. The manager and staff except for one desk person were horrible. It was like a little clique that if you asked them a question or ever questioned anything, you were immediately shouted at or kicked out. The manager was rarely there, about 20 hours a week, and I figured out the staff were the way they were because of the manager., she did not want to be bothered with anything. My frig froze so there was no cold coming from the freezer. I reported it and the sent up a maintenance guy who did not do anything; when I called down to complain, the manager told me I had to leave. The couch had 2 major holes in it, they said could not be replaced; I reported roaches, which the never did anything about and I was there over 2 months. I was placed on the 3rd floor even though I told them my wife and I are disabled. The bad thing about that is the elevator was out of order most of the time taking weeks to get fixed whenever it went down. The desk staff were hateful especially this one American black woman. Why? I don't know. and Hateful was a kind description. I think she was the assistant manager. Told me I couldn't talk to anyone else in the hotel cause she knew I was unhappy with the service. If you don't want what happened to me above to happen to you, stay FAR AWAY from this place. They are horrible!!! Used to be a gret place,, too bad!! Report to head office also."
"I booked 1 room with 1 queen bed. The ending price was $102 which was pretty expensive for a lower end hotel. The staff was very nice but the hallway smells very bad. The bed is not very comfortable and a little past midnight there was all kinds of noise coming from the staff. Went on for a few hours. In the morning I was getting ready and one of the cleaning ladies started knocking on my door asking if I was leaving today... Check out time was at 11 so I still had time but I hurried up and left a little early. Next time I will spend the extra $30 to stay at the Hilton."
"Visit was good until I went to get my 100$ cash deposit for a 90$ room, and they refused to give it to me. Excuse was MOD (manager on duty) was out until Tuesday. They called POLICE on me! Returned on Tuesday to receive refund deposit as instructed and again was met with a refusal for my refund. No guests registered was the issue this time but not on the day they refused first attempt at my refund. Manager was so completely disrespectful and unprofessional and in front of other guests. Was given one plate one spoon one fork. One bowl. (When I left, I had added additional plates and silverware etc. to the inventory out of my pocket.) room was never in disarray and was in compliance. Manager wanted to win so bad she disrespected her establishment and showed how customers are appreciated on 2 separate occasions by yelling cussing and refusing to honor an agreement instilled by manager preferences not corporate policy. I feel extorted!"
"This place doesn't even deserve 1 star. I booked a reservation at this hotel 2 months in advance for invited church guests and decided to call the day prior to their arrival. When I called, the manager answered and told me that my reservation had been cancelled. I asked why because they had sent me a confirmation email and was never given a notice of cancellation. I was told she'd call me back but that did not occur. Therefore, I called back in the afternoon and was told that she had a lobby full of customers and could not help me. In addition, she could not provide me answers until her regional manager was back in the office. She didn't know when that would occur and told me to try next morning. I told her ma'am, the reservation starts tomorrow and these guests need a place to stay at for a week. I offered to physically go over to help resolve. She then asked again for my name / confirmation # and told me that my card had been declined two days after my reservation was confirmed; that they had the right to cancel without notification. Funny how quickly she was able to then pull that information. She further indicated that they had no room availability for the week and to look elsewhere. I then started to describe how terrible this experience had been but at that moment she abruptly hung up the phone on me. We never cordially finished the call so it was more like she didn't want to hear about it. If that was the customer service from the beginning, not even stepping foot on the property, I have no idea how worse it is to stay there. I should have read into the reviews which indicate that management is rude and that the place is not well maintained. I reserved at another nearby hotel with no problem. I'm actually so thankful now that I was forced to make other arrangements because it probably saved my guests from having a bad experience for an entire week. DO NOT BOOK AT THIS HOTEL! Save yourself wasted time and a headache."
-
Quality Inn & Suites
5828 I-27, Lubbock, TX 79404, United States
-
Motel 6 Lubbock, TX
909 66th St, Lubbock, TX 79412, United States
-
Extended Stay America Select Suites - Lubbock - South
1410 S Loop 289, Lubbock, TX 79412, United States
-
Red Roof Inn & Suites Midland
920 I-20, Midland, TX 79701, United States
-
Baymont by Wyndham Midland Center
3100 TX-158, Midland, TX 79706, United States
-
Hampton Inn by Hilton Midland South
2201 Camp St, Midland, TX 79701, United States
-
Days Inn by Wyndham El Paso West
5035 S Desert Blvd, El Paso, TX 79932, United States
-
SpringHill Suites by Marriott El Paso
7518 Remcon Cir, El Paso, TX 79912, United States
-
La Quinta Inn & Suites by Wyndham El Paso West Bartlett
7620 N Mesa St, El Paso, TX 79912, United States
-
Red Roof Inn El Paso West
7530 Remcon Cir, El Paso, TX 79912, United States
-
Dollar General
130 S Ranch House Rd, Willow Park, TX 76008, United States
-
Kohl's
148 I-20, Weatherford, TX 76087, United States
-
H-E-B
100 Hudson Oaks Dr, Hudson Oaks, TX 76087, United States
-
Dollar General
102 Stonebridge Dr, Weatherford, TX 76085, United States
-
Dollar General
24249 US-281, San Benito, TX 78586, United States
-
Dollar General
33593 FM2520, San Benito, TX 78586, United States
-
Family Dollar
22121 US-281, San Benito, TX 78586, United States
-
The Home Depot
415 East US Hwy 377, Granbury, TX 76048, United States
List of businesses, places and services in Texas
β business help π services β phones π opening times βοΈreviews π addresses, locations π· photos