Parkhill Imaging Addison
17051 Dallas Parkway, Addison, Texas 75001
About the Business
Parkhill Imaging Addison is a premier health institution located at 17051 Dallas Parkway in Addison, Texas, United States. Our facility is in network with all major payers and accepts Medicare, Medicaid, Tricare, and workers compensation. We offer a variety of payment options including credit cards, debit cards, cash, and Care Credit. Visit us at Parkhill Imaging Addison for top-quality medical imaging services in a convenient and comfortable setting.
Contacts
17051 Dallas Pkwy Suite 200, Addison, TX 75001, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"If I could give a 0 star review, I would. The admin staff is awful. They don't answer the phones. They don't return voice mails left by clients. If you do get lucky enough to speak to someone, they are nothing but rude and unhelpful. The staff will flat out lie to you about submission of insurance pre authorization paperwork, stating they have submitted the paperwork when they have not. They don't submit the results of your scan to your doctor, do not call your doctor back when they try to get the results, and are then extremely rude to you when you call to try and get it done. It has been weeks since my MRI and they have yet to submit the claim to my insurance. I have again left several voice mails about it, with no return call. It is starting to affect my deductible and out of pocket costs because they are dragging their feet submitting paper work AGAIN. I would not recommend this facility to anyone at anytime."
"Went for MRI and got estimate before coming - paid what I was expecting to pay. Then a month later, I get a bill that was MORE than the cost of the MRI for a radiologist to "read" the MRI (which neither me or my doctor ordered). How about ask the patient or doctor if they need someone to read the MRI for $200 bucks before the MRI is performed...I would have gone somewhere else if I had know beforehand. Don't come here if you expect to pay what they estimate and collect at the front."
"Not the best of medical experiences. I thoroughly vetted all my options when it came to receiving my MRI. When I spoke to Parkhill, I was quoted an overall price that favored their location significantly. I called my insurance and resubmitted an approval from a location that was 5 minutes away, to Parkhill in Addison because of the price difference. Upon arrival and minutes before my appointment, of course, it was too good to be true. I was slapped with additional paperwork stating that were would be additional charges surpassing the previous location I booked. I was also told the machine used to print discs was broken so instead of the promise of receiving my imaging the same day, I had to come back two days later. Being a student athlete, availability of appointments, and having to reach out to insurance to send an approval to another location, I bit the bullet and went through with it. Save yourself the trouble from this private institution."
"This facility is a hidden gem. We got an MRI done here. The facility is very clean and well maintained. Staff is very courteous and responsive. Most importantly the services at this facility are very affordable yet at par with other expensive imaging facilities. We are glad that we discovered it. Eddy on the frontdesk and the techs responded all our questions and addressed any concerns we had. Thank you!!"
"Excellent experience with caring staff. My daughter is 16yo and has Kabuki Syndrome. She loves to talk and everyone was so friendly and kind. Many people talk to me and ignore her, but not here. They were patient and compassionate. They explained what was going to happen and talked her through it. It was worth the drive from the other side of the metroplex to receive such great care."
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