Prime Diagnostic Imaging 1034 East Highway 67, Duncanville, TX 75137

"I had a MRI done on 2-7-2024 Sarah was a great person to assist with doing the MRI and she puts the cloth on your eyes that made me comfortable. Thank you for being a great person and making sure I was treated great."

"They were very patient with me and made me comfortable in every way I had a CT scan milogram not bad at all. Great staff !!!"

"Walked in , waiting room was very comfortable . They were ready to take my information as soon as I got there. Staff was very professional ,but also very friendly . When I was called back for my MRI /MRA,I was advised of everything that was going to be done,so that there were no surprises . The lady who did my MRI /MRA also advised me of what was to take place,and the order in which it was done. Very very nice place and super nice employees . 5 out of 5 ✨!"

"Worst customer service experience I’ve had I called about my image visit I recently just had and to check on my records which where not completed so I ask for and official office visit letter no phone reception was able to assist they kept placing me on hold and transferred me multiple times and then finally left me on hold I call back and ask for a manager and was placed on a even longer silent hold.Finally spoke to a manager but email was sent to incorrect email due to phone rep taking it incorrectly and after I called back to informed I didn’t receive the email the rep said she will ask for it to be resend nothing still .After all this email finally came . The front desk rep attitude is too much and not enough customer support she doesn’t take her job seriously and Needs more training"