SERVPRO of Floyd County, SERVPRO of Clark County & SERVPRO of Harrison, Perry, Crawford, Orange, Washington, Scott

"I apologize in advance for the lengthy review; I cannot express my gratitude enough to the Servpro team who helped me with the fire restoration of my home yesterday. Within 15 minutes of contacting my insurance agent, the assessment team contacted me and arrived at my home 30 minutes later. I was shaken after experiencing a house fire, but this team handled the situation gracefully, patiently, and professionally. They explained everything thoroughly, sometimes repeating themselves due to my lack of sleep, and left me with a sense of calmness, knowing that I had the right team to guide me through this challenging process. They provided constant updates and were responsive to my questions, whether through text or phone. Their work was terrific, and even though there’s more work to be done, they got me back to my home safely by the end of the day. If you need restoration work of any kind, please call Servpro. You won't regret it."

"Great experience working with this company when we had a sewage back-up. Fast, polite and very professional. Our Crew Chief David is fantastic and managed the work very well. The Technicians Alex and Rafael were hard workers and took good care of our house."

"SERVPRO came to our rescue. We had water damage on Christmas Eve. We contacted SERVPRO the day after Christmas. Dylan Pahle came out to survey the damage and gave us an estimate. We agreed and a crew came out and took up the pad and carpet, moved the furniture and set up the drying equipment. They returned today and collected the equipment. The crew, David Padilla, along with Alex and Rafael did an excellent job. They, along with Dylan, were very courteous and professional and represented SERVPRO in the best manner. Also, a Big thanks to Erin, in billing for being so helpful. We would whole heartedly recommend your organization to anyone who would require your services. Thanks again, Mark and Beverly Kayrouz"

"These workers were quick to respond to our needs. It was great working with David, Douglas, and Alex. They were very dedicated in staying on task. We appreciate them coming to our home in the middle of the night to wipe up the water. They were very efficient. I truly recommend them to family and friends. Thank you! Gar & Pat"

"Guy came to our home one day to see what work needed to be done. We had black mold in our bedroom closet, caused by a leak in our AC unit above. He was very helpful and friendly, and he was able to get us on the work schedule for the very next day. Ben and his two helpers, Carlos and Noah, arrived on time the next morning. They put plastic runners down on the steps and all the way to the upstairs closet. We had covered all the clothes and shoes in the closet, but they were afraid the messy work taking down the ceiling would possibly get on the contents, so they said they would remove everything, no problem. I felt badly that we hadn’t prepared the closet well, but they cheerfully said no problem, they would take care of it. There were two racks of clothes, a huge shoe rack, also two holders of many belts on the wall, so it was a big job to do before they could even get started. The work they did was exactly as expected, and the cleanup was thorough. Excellent! I didn’t need to do any cleanup at all! I highly recommend all of them for a job well done. The only reason I didn’t check “good value” is because I have no idea what their service cost. The AC company was responsible for the damage, so they’re paying for the repair work."