Elite Heating and Air Conditioning

"Both installers we're courteous, knowledgable and went the extra mile to be sure that I was satisfied with the installation of the humidifier. They were neat and left the job as clean as when they arrived. I hope all your installers are good as these two are. Many Thanks, Tom S."

"Drew come out to clean my Furnace. Little did he know he would also be entertaining my ten month old. Happy with the service Drew did and thankful he involved my little as she was very Interested what he was doing."

"They perform my maintenance every year , although I’m partial I do feel they do great service and provide a great value."

"This company is rotten from the top to the bottom. Quoted me $2600 to fix an issue with my 72 year old mother's unit and to add refrigerant. I asked if they could help us out any on the price so they called someone higher up in the company, his name was Aaron. After doing some sleuth work I found out his name was Aaron Courtney. Anyways, he tells me on speakerphone that he sympathizes with my situation and will be glad to help out and cut their labor cost down to $1700. Sounds great, right? Keep reading I got online to research the company real quick while the tech went outside and didn't like what I read. So when he came back I told them I would need a second opinion. Tech was very polite and said just contact him if I wanted to move forward. He left and I called Lamb's Heating and Air at the suggestion of a friend of mine. They came out and my mind was blown at their assessment. It cost $175 for parts and labor. That's right, $175!!!! They said unit did not need any coolant either. My mind was blown, not only did they try and take advantage of my 72 year old mother but they also flat out lied. The president of the company also flat out lied. After my unit was fixed I called back and asked for Aaron and after a few tried I got him on the phone. I told him who I was and how much my unit cost to have repaired and he laughed and hung up on me! Blew my mind, I tried calling back multiple times and they said he was busy. Avoid like the plague!!!!!"

"Danger using Elite Air in New Albany. Purchased new HVAC system for replacement of old system in conjunction with Home Depot. Home Depot assigned an installer two hours away. Revised an existing sheet metal system with duct board, an inferior material that never lasted. System now pulls supply from attic, not through filter. Rendering system ineffective and inefficient. Could not install the thermostat to work the system as indicated in contract. Never completed the prepaid service agreement for maintenance. Rework now costs several thousand dollars, nearly equal to initial cost. Aaron was snake oil salesman, Michael, the owner was not helpful."