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Quest Diagnostics
745 Cross Timbers Road, Flower Mound, Texas, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 745 Cross Timbers Road in Flower Mound, Texas, this institution offers a wide range of medical testing services to help healthcare providers diagnose and treat their patients. With a commitment to accuracy, efficiency, and innovation, Quest Diagnostics is dedicated to improving the quality of patient care. Whether you need routine blood work, genetic testing, or specialized diagnostics, you can trust Quest Diagnostics to deliver reliable results and personalized care.
Photos of Quest Diagnostics
745 Cross Timbers Rd, Flower Mound, TX 75028, United States
Opening hours of Quest Diagnostics
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"Staff was extremely rude and unprofessional. We needed lab test results for a school exam and they would explain the process properly on which test to get a doctor's approval for. Then we called our doctors office and had our lab order faxed to them. They needed clarification but would not provide a direct number for the doctor to call initially. After asking multiple times, they finally provided it. Then the phlebotomist kept harassing us saying "she needed to take her lunch break" as if we are stopping her from doing that. She repeated this multiple times and made us feel unwelcome. The whole experience was unpleasant and we hated being there. I hope I never have to get labwork done here."
"I have very small veins which are on the service. Keeta is the best of the best!!"
"I received friendly and professional service. I am very pleased with this Quest office."
"This location was super friendly and welcoming. I actually just did a walk-in, and when it was my turn I got a very welcoming introduction and got right down to what needed to be done. It was a great experience for something most people tend to not enjoy."
"Let me start off by saying,I️ am not one to complain or get upset. I’m pretty sure I’ve only ever written good reviews on Google. I️ know everyone has bad days or days they don’t feel like doing their job. Usually I️ just chalk up rudeness to someone having one of those days. However, I️ have never had a service provider be so condescending and impolite as I did last Friday. Health care and insurance is a hard thing to navigate for those of us not in the healthcare world. I️ was asked many belittling questions and talked to in a very rushed & unprofessional manner. I just recently decided to take on the daunting task of figuring out my health care problems and this experience almost made me walk out and give up. I️ sat in my car after leaving this clinic and cried in shock. I️ have a lot more tests to get done and a potentially long health journey ahead of me but I️ will most definitely not be coming to this location again for help on that path."
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