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Deluxe Inn Motel
11720 Gateway Boulevard East, El Paso, Texas, United States
About the Deluxe Inn Motel
Deluxe Inn Motel is a cozy and affordable lodging option located at 11720 Gateway Boulevard East in El Paso, Texas. Situated in a convenient location, this motel offers comfortable rooms and a welcoming atmosphere for travelers looking for a place to stay in the area. With friendly staff and clean accommodations, Deluxe Inn Motel is the perfect choice for those seeking a comfortable and budget-friendly lodging option in El Paso.
Reviews of Deluxe Inn Motel
"THE SMELL!! Stayed one night. 80 dollar for a 2 bed room should be fair but THE SMELL my god, was the worst smell I've ever smelled. It was disgusting."
"It was clean when we went. It is not a resort or a "brand" hotel. But it is a very basic clean place to sleep while traveling. The room is inexpensive compared to others with amenities. We had no issues and we went to bed saw lights in Mexico when we woke up we could see Mexico on our way to Los Cruces. We felt safe, we had no trouble, and room was basic but comfortable for the night."
"I got a good night's sleep (room 10). Wi-Fi worked well. Quiet. Comfortable bed and bedding. Heat worked. No issues with the toilet, shower or sink except the nozzles in the shower head are worn and spritz a little crazy but no big deal. The one thing that was inconvenient was there were no outlets by the beds and the light fixture between the beds didn't work (it looks like the power cord was removed from the fixture and the switch just spun and didn't click like you would expect). Check-in was efficient and the staff was pleasant. Overall a good stay."
"If I could I will give them not one star. The lady at front desk can not make any decisions without asking her boss, and she always has him on phone even when she is walking around. She will lie to you without any consideration."
"We've been on the road for 10 hours and stopped here with a small child, four adults, and two service dogs. By federal law (Americans with Disabilities Act of 1991) service dogs are trained tasks to specifically mitigate their handlers disability and are considered medical equipment NOT pets. Therefore can not be legally charged extra fees (unless the dog damages property) for pets nor can they be denied access. Service dogs are required access anywhere the general public is allowed. My friend requires her service dog for mobility among psychiatric disabilities, and I require mine for multiple psychiatric disabilities including schizophrenia and a major anxiety disorder. The gentleman in the office barely spoke English. He denied us service because of the service dogs, I tried explaining the federal law to him and he refused to listen to me and walked away from me while I was talking to him. He was so rude and disrespectful. I called the sheriffs department for assistance in this public access issue and the sheriff was able to get him to allow the dogs only if I paid extra and then after that tried charging me an extra fee for the key, which was not included in the agreement. We ended up going across the highway to Americana Inn and am more than pleased with the customer service, and had no issues. I highly recommend you take your business elsewhere. Especially if you are disabled."
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