CPR Cell Phone Repair Lexington - Hamburg

"Super fast! I was in and out in under 30 minutes, replacing my Iphone’s entire camera. Works great now, after being smashed by a rock lmao."

"I had an appointment and even paid to get my phone fixed. I get there a little before my appointment, they are suppose to be on at 10, I arrive at 1145 and no one is there. I wait, thinking they are at lunch. There's no sign, no one answers the phone and I drove out of my way to get there in lexington traffic. I left a message stating the problem and 2 hours later someone calls to tell me they are closed temporarily. They shouldn't have allowed me to make an appointment if that was the case because then I had to drive across town to the one on Nicholasville road."

"Such fast and friendly service! I will always go to CPR Cell Repair first for my cell phone needs. I have had 2 different young men to work on my phones and both were amazing."

"A mixed review on this. The staff were friendly enough and the repair was fast (after having to order the screen; supply chain issues like most places these days). When I got my phone back, the fingerprint sensor didn't work. I assumed something didn't get connected so I took it back, no worries. Things happen and luckily I'm only five minutes from the shop. Apparently, however, after getting the screen replaced on a Google phone, the fingerprint sensor must be recalibrated. The staff member at the store said this needs to be done from a Windows PC and they only have Apple computers. So, to finish the $250 dollar repair I would need to: go home, put my phone in recovery mode, connect my phone to my computer, and go to a website to follow some steps... ... which didn't work. Some Google-fu indicated I needed to download some drivers, possibly install the Android developer software, blah blah blah. This seems like a lot for ME to have to do. Look, I'm fairly technically proficient but what if I weren't? FORTUNATELY, the sister store was willing and able to finish the repair. So, I'm pretty mixed on this review and how I feel. While things worked out in the end, it was a more rocky road than I think most would expect. As an authorized Google repair shop, I think most would expect that they'd be able to complete the repair fully. That said, I want to reiterate that the staff were knowledgeable and friendly and short of only hitting the 80% mark on the repair, the sister store came in for the assist."

"I brought my phone to this location, but unfortunately, they couldn't repair it. Despite their inability to fix the issue, I was pleasantly surprised by the exceptional customer service they provided. They didn't charge me for the diagnostic service, responded within just two hours, offered helpful suggestions and potential temporary solutions, and displayed a high level of professionalism and kindness. If you're experiencing phone-related issues, I wholeheartedly recommend this place."