Liberty Tax

"Would give ZERO stars if allowed!! My husband filed at this location , the lady filing his taxes had no idea what she was doing! She said he owed a grand to state , which I knew wasn’t the case! I told her that can’t be right she assured me she was correct. Fast forward a couple of days , they call and inform us the irs rejected his taxes and that he indeed didn’t owe state but was getting back almost 700$ . Well fast forward almost two months , he still hasn’t received his state refund, we call the Indiana state revenue and find out they have never filed state. Call call and call some more to the store nobody answers or calls back. Keep going up there , and they are never there and there’s always a note on the door. Finally I go there and someone is there , but with a new born baby . Apparently the worker had her grand baby with her, because her daughter had to work. Well your at work too! Baby was distracting her and nothing was getting solved . She tried to call Toyna and nothing . Call another location for a month and nothing still. I’m now trying to get back my filing fees that were like 800$, we’re now going on 3 months and he still hasn’t received his state. I would not I mean NOT Recommend going to this location to get your taxes done ! Tonya is rude unprofessional ! Oh yeah and to top it off my husband left a review on here and she immediately called him to go off on him for leaving that review. But she could never call back to answer questions or let us know what’s going on!"

"Tonya is the best. She always is very sweet and takes very good care of her customers. My second year. Love her!!!!"

"Yes they also messed up my taxes. I applied for refund advance. First they had me owing state. And then they didn’t even get submitted. I tried again the second time and got everything done. Meanwhile I was waiting on a approval or denial. I got nothing. Called them back for them to say my taxes were rejected and gotten denied. Maybe I could’ve gotten them approved if they didn’t messed them up so bad! I will never go to this place again."

"Me and my husband have been coming here for 3 years now. They are always friendly. Knowledgeable, they do they’re best to maximize your refund. All while sitting there cracking up about random life stories for small talk :)"