Southern States - Frankfort 1211 Wilkinson Boulevard, Frankfort, KY 40601

"Even offered to mix my grass seeds"

"Called about propane tanks that I need to live in my home. 700.00 dollars to start. Asked if I could buy a larger tank for a lower price... they DONT SELL THOSE UNLESS YOU PAY THE 700 DOLLARS FOR THEIR SERVICES. Seriously!"

"Tiny, bad parking and horrible customer service. I went for a couple of bails of hay for a pet rabbit and chickens. The guy said they were in the back, didn't tell me the price or any options. Then I had to drive around the back and no one was there. None of the different types of hay/straw were labeled. Eventually I loaded them myself and hoped I got what I paid for."

"Can’t say enough good things about the installer of my propane tanks (Tim was his name) when they should up my fireplace wasn’t ready and that was my fault for not knowing it was missing a fitting inside the house but Tim checked with me regular for the next few weeks while the plumber was working to get the correct fitting to complete the job. Tim called and showed up every time he said he would, I can’t say enough about his professionalism and representation of your business…"

"They went above and beyond to service my home. I recently moved into a home where the previous owner had placed the propane tank over 100ft from the road. When the tank ran out and my house became cold, Southern States' Frankfort office came out twice – once to tide me over for 24 hrs and then a second time with an extension to reach the tank. Great customer service!"