About the Akumin
Akumin is a leading institution located at 14 Medical Drive in Amarillo, Texas, United States. Specializing in outpatient radiology and oncology services, Akumin offers state-of-the-art diagnostic imaging, cutting-edge radiation therapy methods, and personalized care plans tailored to each patient's needs. By collaborating with various healthcare providers, Akumin ensures that its services are accessible and effective, ultimately leading to improved patient outcomes and community well-being. To schedule an appointment or consultation, simply complete the form on their website. Please note that the information on the website is for informational purposes only and should not be used as a substitute for professional medical advice. Akumin Inc. and its affiliates are committed to providing top-quality healthcare services to patients nationwide.
Photos of Akumin
14 Medical Dr, Amarillo, TX 79106, United States
Opening hours of Akumin
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Akumin
"The entire staff was professional and friendly. From the front desk to the technician, everyone was helpful, answered any questions I had, very patient, and I didn't have to wait long. The entire time I was there, took 45 minutes from start to finish. I would use this place again."
"You have a WONDERFUL STAFF. It was so quiet. A little music would be nice to hear to make even more pleasant. I would recommend your establishment to anyone."
"When I made my appointment and arrived 15 minutes as instructed initially all went well. I was told I’d be call shortly and was told when I made my appointment it would be. O more than 30minutes to complete my scan. Well I sat quietly waiting and saw others come in and go back for their scan and come back out (at least 4 other people). So after 45 minutes and multiple people who arrived after me, I asked why I had not been called back. The one and only person who was polite asked the person in the back not realizing I had not been called back. The explanation was it would be another 10 minutes and that they had fallen behind. So I sat back down, trying to call and reschedule other appointments I made to go to after this appointment. Well after 15 minutes, a solid hour into this now, I was called back as if I was the inconvenience to the person calling me back. I was rudely asked if I need someone to go over what I needed to do. I said no and she left me to prepare telling me something very quietly so I could not hear her. When ready I came out to the secondary waiting are and asked where do I go and was rudely told to stay where I was at until called. So I waited another 15 to twenty minutes with no one around and a lot of joking and laughing where I could hear them. So I walked out to the front receptionist and asked, me clearly frustrated, “if I want to reschedule this appointment when would there be a time slot?” And if she could come in and let me know while I gathered my stuff. The receptionist (not the polite one) rudely asked as I was walking back to get my stuff why would you want to reschedule and I came back and told her because I had been made to wait for over an hour. She said that was not her fault, so I told her that it certainly wasn’t my fault; I arrived early as instructed. When I went back in to secondary waiting room, the tech finally called me back but in a condescending manner grossly mispronounced my name so I corrected how to pronounce it. She didn’t even apologize. She proceeded to very impersonally give me instruction on getting onto the machine; not even a simple “I’m sorry, we got behind and we should have asked if we needed to reschedule”. No real communication. The whole experience was horrible, rude and very sad except the initial kind lady who first spoke to me when I arrived. Everyone else should be ashamed on how they treat those who come to their business and follow all instruction. What is sad is I paid them and my insurance paid them to treat me HORRIBLE. I wonder what would have happen if I showed up an hour and 15 minutes late to my appointment and expected to be seen when I arrived late. Don’t think they would like it and would most likely not have seen me. Again I paid to be treated like this by them. So sad and horrible."
"Front desk is great! Nice and friendly, I liked that they were discussing some things and closed the glass so we could not hear, so they care about privacy whether it was patient or business. Then to the back she was excellent as well! Thank you all so much for the smiles and the care."
"Have used Akumin/ Preferred Imaging on several occasions. All the staff are very knowledgeable, friendly and go out of the way to be helpful. They are open 7 days a week and open till late in the evening. I had an appointment for 9:30 pm and I stopped by around noon to ask if any earlier appointments were available and was accommodated at 2:00pm. Great place if you're looking for a medical testing facility!"
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