Petra Pro Movers LLC 1801 Alexandria Drive, Lexington, KY 40504
About the Business
Petra Pro Movers LLC is a reputable moving company located at 1801 Alexandria Drive in Lexington, Kentucky, United States. With a team of professional and experienced movers, we specialize in providing efficient and reliable moving services for residential and commercial clients. Our dedication to customer satisfaction sets us apart, as we strive to make the moving process as stress-free as possible. Whether you are moving locally or long distance, Petra Pro Movers LLC is here to help with all your moving needs. Contact us today for a free quote and experience a seamless moving experience with us.
Photos
Location & Phone number
1801 Alexandria Dr Suite 144 B, Lexington, KY 40504, United States
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
Closed
Reviews
"I highly recommend this company. They are very professional. They moved my furniture carefully and work hard to get the job done fast. I had a great and smooth experience and would definitely use their service again."
"Jasmine was amazing with coordinating the move from NY to Georgia. The price was cheaper than the four other companies I searched. The movers arrived on time for pick-up. The delivery was a smooth process. I will defiantly recommend this company."
"Both Ali's and Osker were great at moving my stuff, but once we got to the storage unit, it was another story. They THREW my stuff in there breaking a glass table and a lot of my items. I am EXTREMELY UPSET. DO NOT RECOMMEND, ALSO WAS WAY OVERCHARGED"
"Thanks to the Petra Pro Movers team, my moving experience went smooth. I was looking for a moving company last minute and was able to get all of my furniture delivered instantly. The guys that handled my furniture were extremely careful with my belongings and worked hard. I was slightly worried I wouldn't be able to find a company that would be willing to help with my situation. Nancy the dispatcher, made sure I got scheduled as soon as possible. Jasmin helped me sort out the issues I was having with the additional items I had and reassured me of my delivery. She helped me work out a discount that they applied to help me afford my move. Both were very professional and went above and beyond to make my experience a great one. I highly recommend this moving company and would definitely use their services again!"
"Petra Pro Movers I did my research for moving from Kentucky to Texas by evaluating 3 moving companies and had a set of standard questions obtained from websites on " how to make your move less stressful" that I asked each company. “Buyer Beware!” Ways for "I got Your Back" Frank to improve their business. 1. Have the person doing the estimate be honest and upfront. Apparently she had the same list of standard questions I had because she answered each of my questions with the appropriate “correct” answers almost in the same order I had. My cost went from $4412.60 (the estimate) to $15778.000 (final bill) 2. Revise you Terms of Payment. The contract given to me at time of booking said nothing about the final payment being made by cash or money order. That information was in the bill of lading and that print was microscopic. After going to two different places, I finally found a bank that issued me a certified check. 3.The customer should not have to sign the contract until after the truck has been loaded. I had to sign the 5 page, small print contract the minute the movers walked in my front door. When I had questions, Frank and the movers kept saying "You agreed to that. It was in the contract." 4. Make sure you have the correct size truck when arriving. My belongings (no large furniture mostly moving boxes and totes) required two trucks. 5. Hire movers that will take care of the customer’s belongings. I have a minimum of 27 pictures of the damaged items and CRUSHED boxes including my large screen TVs. See below. 6. Answer your phone calls in a timely manner. I will conclude with "Frank, your customer service is way, way below acceptable."
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