U.S. Bank Branch
About the Business
The U.S. Bank Branch located at 4021 Dixie Highway in Louisville, Kentucky, is a trusted financial institution offering a wide range of banking and financial services to its customers. With a commitment to providing excellent customer service and innovative financial solutions, this branch is dedicated to helping individuals and businesses achieve their financial goals. Whether you need assistance with personal banking, loans, investments, or other financial services, the knowledgeable staff at this U.S. Bank Branch is ready to assist you. Visit us today to experience the convenience and reliability of banking with U.S. Bank.
Photos
Location & Phone number
4021 Dixie Hwy, Louisville, KY 40216, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Walked in today didn't get greeted. Also wasted my time and gas traveling to this location to open an account. Two tellers was busy opening an account . But no one else is there To help assist me the person I spoke with said I can come back and have an appointment to open account . This is really ridiculous and inconvenient for me wished I could have opened an account today however looks like I will be going to another bank bc of them being sooooo busy with two people opening an account. I will never come back to this bank or organization they was out of order and I DONT respect it"
"The ATMs are literally ALWAYS broken. Don’t waste a trip coming to this location. RIDICULOUS Response to US Bank: It’s not my responsibility to make sure it’s working right and report issues."
"Branch at 4021 Dixie Highway.August 5th 2022 . Friday at 3 o'clock in the afternoon. .Worst customer service I've ever had to deal with at a bank. I hope that teller has to deal with customer service as bad as hers was everyday for the next week at least."
"A client relationship consultant by the name of Jenny Trinh helped me open my bank account and she was absolutely wonderful. She went above and beyond to troubleshoot any issues I had and made sure I got everything done that I wanted. She was so very pleasant and cheerful. She also gave me Fantastic advice on raising my credit score and building trust with US Bank. With her help I know banking will be a favorable experience for me."
"I’ve been an US bank customer for years now, and I liked this branch because it’s convenient and close to my house. They have Spanish speaking people and they are very nice. However I’ve had an issue with the cashier’s leading lady, I think her name is Adrienne. Service is still good, even after the issue. There’s a lady who wears a hijab (I do not know her name) and she has a very strong character and gets to other people as kind of rude, at least I feel like she’s rude to me. We are getting ready to switch banks soon. Mainly because of the small problems every time I go to the bank."
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