The UPS Store

"They were super helpful and was very understanding of my 3 year old running around."

"Love this place, the people are so friendly, professional, and knowledgeable and extremely courteous and fast."

"I've never felt compelled to review a UPS store but I visit this one every so often for Amazon returns and the employees are always so helpful and polite that I wanted to give them 5 stars. I go out of my way to visit this location over others that are closer!"

"My colleague had called in an order to the Floyds knobs location and was told it would be ready for pick up the next day. It was needed for work and was fairly time sensitive. Apparently it did not get passed along to the employees for the next day and the printer was having problems and I went to pick it up right before they closed and called just a few minutes ahead so they could have it ready for pick up and the young lady that answered the phone said it was not available because the printer had been down and no one had told them to print the order. Zoe and Cheyenne made sure to stay and find a way to get the blueprints printed that I needed even though they had to work late. I was very appreciative for their time and the professionalism that they showed as young adults. It was not their fault that the job was not completed, but they found a way to get it done for me so I could continue to conduct business. Mr. Schmelz should be proud of these two employees, and I wish more places had employees that had professionalism and as good of work ethic and as these two young ladies. They turned a bad review into a great review, and I will be back to do business here in the future."

"Fantastic customer service!! Greeted on entry with a greeting and a genuine smile. How often does that happen anymore? Joseph was extremely helpful, friendly, and quick. Even though they were busy, he did not make me feel rushed. He really made me feel like they valued our business. So refreshing! As small business owners, we know how important great customer service is, and this store definitely does not disappoint! I don't use UPS very often except around the Holidays, but I will always come back to this store because of the excellent customer service. Highly recommend!"