Petco,

80 Reese Way, Mt Sterling, KY 40353, United States

"I purchased night crawlers from my local Petco and I discovered they were all dead and appeared to be dead for a long time. I went back to the store and they had four more boxes of dead night crawlers. They refunded my money but kept my $2 donation."

"Great place for all your pet supplies. The staff were very helpful and professional. I recommend them for all your pet needs."

"I love going to this Petco whether to just look around or buy supplies for my fish and puppies. I have bought all things for my current tank setup here, except for my tank. All the fish I have bought are doing wonderfully and so is my snail. My tank looks wonderful thanks to Petco! The employees are as helpful as they can be considering that they do more than just wait on customers. Almost every time I've been there I have to ask an employee who is busy stocking shelves to help me which makes me feel bad to interrupt them since I know what that feels like, so this sometimes makes me stay a little longer than I expect to be in there since all the employees are super busy or helping other customers. I have only had one bad experience when an employee wouldn't help me because she was busy and she sent another employee to get my fish but the person did not know anything about the fish or how to bag them but that was ok since she didn't work in aquatics. And then when I got up to the counter the employee who wouldn't help me was gossiping with the cashier about another employee which was very unprofessional in my opinion but that's just me. I love when the man who works in aquatics is there because he is very knowledgeable and very helpful and liked to know how I have my setup so he could better help me with my tank situation (I don't know his name but he helped me on July 14th 2023). I also love the vital care program that Petco offers to help me save a lot of money for my fish and supplies, it's only $10 a month for small pets but you get $5 of it back in a coupon on the Petco app. They also have programs for cats and dogs but the prices are different."

"We had a great experience at this store today! First time in a Petco and I was really impressed. Dalton helped us with our fish and he was super friendly, helpful, and knowledgeable. Our new fishy friend is doing great so far! We will definitely be back!"

"Nice friendly atmosphere. Had things I couldn't find at other pet stores.I have several different pets to care for . I have 4 dogs, 2 Guinea pigs and 2 large fish aquariums. I asked about several items and the employees were very knowledgeable. Most pet stores I have been in the employees have no idea about the animals and products. The employee that helped me the most was Chasity.. she even offered to look in the new stock that they were unloading for an item for me and at checkout she gave me alot of information about the benefits the store offers. I think I was in the store for almost 2 hours looking around and came out with a numerous amount of items. All the employees seemed to enjoy what they were doing with cheerful personalities"