Stockton Mortgage | Corporate | Frankfort, KY | NMLS# 8259

"Do not under any circumstance use Stockton! Daniel Silverman was my point of contact. He made multiple promises to me of quality service in a timely manner. Not enough time but I have emails and text messages that show where he lied to me on multiple occasions. The whole process took three months only to be declined at the end with him saying “yeah this happens sometimes.“ His management got involved and made several assurances of getting the loan closed by June 30, then by July 30, then they all disappeared when it did not go through and refused to talk to me by phone. After saying they could pay me back $650 for my out-of-pocket cost for the appraisal, they refused to do so at the end. I have never written a review like this, and I can assure you that Stockton treated me unethically. Do not use them under any circumstance as they will say anything to keep your business."

"I had a great experience with Ian Bilbrey at Stockton Mortgage. He was very friendly, easy to talk to, and extremely helpful. Ian answered my questions thoroughly and quickly and made the refinance process easy and fast. I would recommend Ian for any of your home finance needs."

"I actually met with Heather back in 2015 to get some advice on how to get my credit score up. Fast forward 6 long years later after working on said credit, she was able to help me buy my first home in KY. She made the process so smooth and easy, even with me being out of state during the entire buying process. This kind of service is what gets lifelong loyalty from customers. I’ve already recommended her to several of my friends who are looking to start their buying journey!"

"Heather is very professional and knows exactly what she is doing. Mortgage is a complicated process. Yet, as first time home buyers we found it to be easy and seamless because of Heather’s expertise. She kept us updated every step of the way, and made sure each step was complete in a timely manner. She was very patient to answer any questions we had and respond to our needs. She found us the mortgage that is perfect for us, going above and beyond in the process. I would not hesitate to call her for any mortgage needs! She is wonderful!"

"Melanie with Stockton was amazing. As a first time home buyer, I had a TON of questions and was very antsy. She was so patient and responded immediately to my questions. She had an answer for everything and did great to keep me at ease. She also worked with me to find the loan type that worked for me and my financial situation. I never felt pressured in any way to go over the amount that I felt I could afford. If I had to do it again, I would change nothing! Highly recommend"