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Commonwealth Credit Union
417 High Street, Frankfort, Kentucky 40601
About the Commonwealth Credit Union
Commonwealth Credit Union is a financial institution located at 417 High Street in Frankfort, Kentucky, United States. As a member-owned credit union, we provide a wide range of banking services including ATM access for our members. Our mission is to empower our members to achieve their financial goals and dreams through personalized service and competitive rates. Join us today and experience the benefits of being a part of the Commonwealth Credit Union family.
Photos of Commonwealth Credit Union
417 High St A, Frankfort, KY 40601, United States
Opening hours of Commonwealth Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Commonwealth Credit Union
"Teller Stephanie McGuire was so warm and friendly. I appreciate her in more than one way! She is a keeper. Thank you Stephanie for your kind service."
"Complete waste of my time! Was working with Jimmy Atkins and dragged along thinking I had a chance of getting a loan. LLC looking to get a loan for investments with in state and out of state members. They still ran a credit check on every member BEFORE being denied for having out of state members. No official denial letter or email received.... I'm not sure if he did anything, maybe just ran a credit check.... Shouldn't you confirm with your loan committee before wasting people's time....?"
"I switched to ccu a couple months ago after being with pnc bank and they have been nothing but amazing I had pnc since I was 16 with my first job and over the last year with them they let my account get hacked 3 times by only asking simple questions about me anyone could figure out before giving out my information it’s the complete opposite with ccu they actually take the time to verify it’s actually me there dealing with they care about there customers and there customers money since I’ve been with ccu which has only been a couple months I have nothing but amazing things to say I have recommended them to all the people I know and most have switched ccu will protect you and your money no matter what and they are always there to help. This is hands down the best bank to go to and I highly recommend switching to the if you care about protecting you and your money"
"I've been a mortgage-only customer for the last three years. Do NOT use their mortgage products. I'm not sure if it's their software/tools or if their processes/people lack structure or training. Either way, it shouldn't be my problem. Every year I have to call about a wildly miscalculated escrow projection statement. Last year's projection was so bad that the shortage for this year would DOUBLE my projected monthly escrow payment. Their banking platform (web/app) is just as bad. I discovered a random late charge from seven months ago after viewing my payment breakdown that their banking platform doesn't tell you about. There's no way to pay it online as there is zero mention of previous balances. I'm somehow still on the hook for that late charge, even though I have never been late. The guy I spoke with said, "it's not hurting you. it can be on your account for the life of your loan or until you pay it.." dude, what?! I'll be looking at refi options this year. Stay far away from this credit union."
"I have been a customer of CCU for 26 years, am a former two-time (part-time & full-time) employee, and I have always had a great experience. My whole family are long-term members and I have never had a problem with them. The set-up is convenient, clean and organized, and the staff is friendly, knowledgeable, and always willing to lend a helping hand."
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