PNC Bank

"Extremely rude and uncalled for behavior by one of the tellers. My sister went in today with her one year old daughter who was quiet and held the whole time. Was told “banks are no place for children” even though my sister had tried using the drive through option but was told it would take too long and to come inside. The teller then was making fun of my niece for not being able to use full words (she’s one.). This place doesn’t treat people with respect."

"WOULD NOT RECOMMEND TO ANYONE. Worst banking experience my boyfriend and I have ever had, one minute you have money in your account then next its all double pending going negative! They ask you if you want to sign in for overdraft and even if you opt out you unknowingly automatically have overdraft anyway. Completely messed up my money and bank account!"

"PNC froze all of my accounts because my wife tried using the cardless ATM feature. I'm not sure why that was suspicious but they did it. I stopped by this branch to get it sorted. They weren't letting people in the building without an appointment so I put my name and number on a list and was told 20 minutes. I waited 45 minutes in my car before I called to find out what was going on. I was then told another 20 minutes. After waiting a total of 1.5 hours I walked back inside and explained what was going on. During small talk the lady had the audacity to ask me why PNC wasn't my main financial institution. Ironically enough I also ended up with the same banker who had blown me off for the last 1.5 hours. Luckily he turned out to be a decent guy. He ended up having to call PNC corporate which put us on hold for another hour. If I had known the branch couldn't fix my issue I would've called corporate myself and saved 1.5 hours of my life. This gentleman also asked me why I bank mainly with Chase rather PNC. I think the answer to that question is evidently clear."

"Fee hungry bank hiding behind smiles. While the front line folks are friendly and courteous, it doesn't go far when tellers can't handle simple transactions like cashing a check. They want to change a fee for cashing a check that you, their customer, made out to a non PNC account holder. Corporate talking points is about safety, but in the end it's about their profit. If I write a check to someone, they deposit it at their bank and withdraw funds the next day is all at no cost, but if they want cash now, that's a fee. Sad. They closed my small PNC branch that knew me and had a personal feel, now that they have consolidated it may be time to find another bank."

"After 7 years with this bank, I am leaving them. The people locally are nice, but their hands are tied by corporate. If you ever need a loan....or anything else where years of having business and personal accounts with them should really count....you're left out in the cold. I wish I had known this 7 years ago, when I opened all my accounts with them. I've now wasted 7 years of relationship building. They also recently started banging my business accounts with nickel & dime fees. Again, nice people locally (not like the people at any other bank are gonna cuss you out & be mean though), but the decisions are left up to faceless corporate policies. You know those commercials that say "You're more than just a credit score!"......they aren't PNC commercials."