Health Department

"Was placed on quarantine after being exposed to covid. Was exposed on Wednesday, did not receive any word from health dept until following MONDAY. Was then placed on a longer quarantine order. Never received my quarantine order through email so called the health dept. Lady who answered was RUDE. ZERO customer service skills, zero empathy after telling them I was on the verge of losing my job due to them never sending the quarantine order and my job didn’t believe my word of mouth. So thank you Lexington health dept for making this an even more stressful time!! This lady 1000000% needs to be fired or retrained bc after my experience I spoke to others who could identify the lady but just my experience bc they received the same treatment from her. UNACCEPTABLE."

"How hard is it to answer the phone when someone calls? Or better yet, how hard is it to call someone up to your window to make an appointment? I should NOT be waiting for 15 minutes (probably would have been longer if I did not leave when I did) JUST to set up an appointment for my kids to get WIC."

"I have worked closely with the Health Equity and Education Department for several years and have been very impressed by their hard work and dedication to serving the Fayette County Community. Staff are passionate about promoting health, safety, and wellness to children, families, and early childhood educators. I am so glad that our community has such amazing services! I refer families and child care centers frequently! Please keep up the great work!"

"Thank you to all the hard-working folks at the health department. Working with the general public can be very challenging, especially with limited funds and human resources. Lexington is very fortunate to have very active and dedicated individuals working to prevent illnesses and maintain the health and wellness of our community. I am especially partial to the health equity and education team! I am more familiar with this groups' efforts to promote the health, safety, and wellness to so many children, their families, and childcare providers. Most don't realize the unique ways this team reaches out to the community through their tireless outreach efforts which go well beyond the boundaries of our county. Please know that for every child you interact with at a health fair, or for each daycare provider that attends your training...you have made an impression that could make a difference in their life in some way. Thank you to each one of you for all you do!"

"The Health Equity and Education team stands as a shining example of what a department can do when its employees are engaged in meaningful projects and care about their impact on the community. I was fortunate enough to assist them as a volunteer with an awareness project some time ago. I got to witness firsthand how they conduct themselves and educate the public pursuant to their ongoing mission. I believe Fayette county is very lucky to have this core group that takes such immense pride in their work!"