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Hilton Austin Airport
9515 Hotel Drive, Austin, Texas, United States
About the Hilton Austin Airport
Hilton Austin Airport is a luxurious lodging option conveniently located at 9515 Hotel Drive in Austin, Texas. This elegant hotel offers modern amenities, spacious rooms, and exceptional service to ensure a comfortable stay for all guests. With its close proximity to the airport, it is the perfect choice for travelers looking for convenience and comfort. Whether you are visiting Austin for business or pleasure, Hilton Austin Airport has everything you need for a memorable stay in the capital city of Texas.
Photos of Hilton Austin Airport
9515 Hotel Dr, Austin, TX 78719, United States
Reviews of Hilton Austin Airport
"The room size was good, and the shower was great. Love Starbucks in the hotel. Food in the restaurant was just ok."
"A pleasant experience and comfortable stay. Due to a change in travel plans, I needed to book an extra night in Austin. I generally stay with Hilton, and since this location is so close to the airport, I figured why not. We picked up the Hilton shuttle at the airport. There wasn’t really any guidance regarding the pickup location, but we found the right shuttle and were at the hotel in less than 10 minutes. There was no charge for the shuttle. ** If anyone reading this is in the same situation, at the time of this review (Nov 2023), the shuttle picked up in space # 2 at the shuttle pickup location at AUS. The check in was quick and the staff member was pleasant. For those parking a vehicle at the hotel, there is a daily parking fee - I believe it was $14/day to self park. I booked a premier king room. The room was surprisingly large and well appointed. The suite had a separate living room and bedroom, each with a large TV and comfortable seating area. The rooms are separated by French doors. There was also a desk/work area in the “living room.” The bathroom was nice, with a large shower. The bed and pillows were comfortable; the water pressure and temperature were also good. My room was on the top floor (the hotel only has 4 floors) and was whisper quiet - I didn’t hear anything outside of the room. Overall a very comfortable experience. The hotel offers a breakfast; however, I didn’t have time to partake. It looks comparable to other Hilton breakfast buffets. I truly had no complaints about my stay here and wished I could have stayed longer. I’ll be back in Austin in the future and intend to stay here again. For those traveling in and out of Austin, this is a great option for both proximity to travel/points-of-interest, as well as a comfortable stay. I’d definitely recommend."
"I rated the hotel poorly because I was awaken 5:00 a.m. with a stranger at my door with access to my room. I told him that this was not his room. He apologized and told me he was just issued this room. I immediately called the front desk. When I gave my room number, they said the man was correct. Their system showed my room available. That is very scary and dangerous. Furthermore, the hotel did nothing to make me comfortable. When I spoke to the manager Nathan, he apologized and said he wasn't aware of the situation and would look into it. He still has done nothing. The hotel was clean. The location is only good if you have an early morning flight. Stay here at your own risk. At $300 a night, Hilton should do better. I don't believe I was the only one that had happened to."
"I really enjoyed my stay. It was a business trip of several days and only one thing mard the entire experience. This particular hotel uses shampoo and dispenser in the shower. It was empty the first night. I asked to have it refilled the next morning and when I left 5 days later it will still empty despite asking twice more. The other complaint I had although it was attended to more immediately, was the fact that there was a shortage of towels in the bathroom. This was corrected and maintained for the rest of my stay. So why I wonder can we not get shampoo in the dispenser? The rest of the room was incredibly comfortable. Beds, pillows etc. And the AC worked like it was supposed to. I have to say that all of the hotel staff that I interacted with were extremely polite and courteous. With one notable exception that being the barmaid on duty Friday night who apparently thought it was her job to be the customer. Attitude and matter while friendly was rude and short. Part of my stay involved. Three really good meals at the small restaurant in the rotunda. Service was sketchy but that was due to a staffing shortage and high demand. The food itself was excellent and I would highly recommend anyone looking for a good meal at a reasonable price to stay in the hotel and use the restaurant. I do not believe that you will be disappointed."
"This was the second time I stayed at this location. I've stayed there due to an educators conference and presenting in that location. There is plenty of parking for large size vehicles and you will get charged daily rates. The customer service is good and friendly. The bar area behind the registration desk has a comfortable and allows you to unwind. The breakfast buffet is weak needs and upgrade. The rooms are big due to the design of the building and very clean The beds are really comfortable and the temperature control work well for your room. As a conference location it's clean, quick and a good stop for travelers. Note, if you're hungry, you will need to drive somewhere since its an isolated location for food."
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