Bluegrass Community & Technical College - Cooper Campus

"i called them because there was some trouble with my application, please tell me why they literally said sorry i can’t get through to it and hung up?"

"I haven’t even made it to scheduling and this is already the most trouble I’ve been given by any academic program. And I’ve went to “better” programs. I’m stuck due to a terrible work accident that has left me 100% physically disabled until my surgery soon. I will not be recovered until mid 2025. Due to this I had to relocate a while back to my hometown to have help being taken care of. I can’t stop my life. I have to continue with my credits. I can’t work. I’m a liability. I cannot study ON campus for an unknown amount of time. On top of that I have been diagnosed and treated by a psychologist and clinical psychiatrists for autism and ocd with learning disabilities. I have had so much trouble for months just trying to get to an advisor. The school lost the electronic transcript I paid for. It took months to get that squared away. It was escalated so many times and no one could find it though I have proof that it was received by them. Every day is a new day of hurdles. No one I’ve spoken to seems to be on the same page with anyone else. Everyone has their way of doing it and it’s usually not working then the next person says that’s not the way to do it and it keeps going. Mind you, I was warned by others that it’s not a simple process getting started here. It’s hoops and hurdles and then they scramble the last week to fit you in places. I finally was given an advisors number. I left a message. They did not respond but sent a personal email and it felt rude, short, unhelpful, and basically a big fat I can’t help you. That was David Beckman. I desperately expressed the issues back and how hard it’s been and how I just need to get my classes together and I can’t go in person and everything for me is 4 steps behind compared to able bodied and intellectually abled students. I still haven’t heard from anyone in the disability office there. I explained I cannot do math online and have had to drop it in the past. I’m terrible at it and it has to be done in person so it HAS to wait but everything else should be no problem to get started and whatever obstacles can be overridden. I know because better universities agree. Freakin’ Columbia told me it could wait while working on my cybersecurity until I can get in person and be able to live in a math lab with on campus tutors and professor hours to get through it. My mind does not work that way. I can’t just do it. I have tried numerous times and can’t afford to fail out over and over but he was upset that I reached out to him wanting to know who sent me to him. It was one of the MANY people who you speak to over the phone at bctc. You can’t keep up. Even when you’re not calling them, they have someone calling you who has no idea the struggles you’ve been having wanting to know why you haven’t set up your classes yet. I’m sorry but I don’t have an hour to keep repeating this situation to each random caller. That’s how I keep ending up with a different answer to my issues every other day. I have no one to just go through this with me and help me get to where I need to be. I thought an advisor was that person. Another person I spoke to who works for the college personally apologized for that advisor and said they were going to get me scheduled with someone else. That was all it took to get an appointment with an advisor after months. It’s weeks out and pretty much, nothing can go wrong at that appointment as we won’t have time for that. Not quite sure how I’ll go about making sure everything is done in time. The page on disabilities is so confusing beyond anything I’ve read academically. I don’t have tests. I was diagnosed as an adult. I’ve been medicated. I can get letters, sure, but testing? I was treated in NYC and was told there is not proper adequate autism testing for adults but I was diagnosed without a doubt and given medications for symptoms. As well as OCD/ADHD which overlaps a bit. Either way, if you can go somewhere else, just do so. I’m seriously considering saying forget this and going elsewhere where I’m not such a problem."

"I have no words to explain how grateful and amazed I feel for being able to study in this institution. They try to help you with everything, they make it easy and affordable. Staff, professors, students, volunteers, thank you so much, for giving me the opportunity to study in this country."

"This school will feed you lies just to get you to enroll. The workers are very unprofessional. No one seems to know what a signature is so no one is held accountable when things go wrong. You speak to a new person each time you contact the school. You deserve a better team willing to go the extra mile for your future education. This is not the place. You are a number to them."

"Worst experience with a school ever. A lot of people pick them because they’re cheap and you get what you pay for. I had one meeting to register for classes. No one met with me again or tried to communicate with me. I was never assigned an advisor once class started. I did online classes for 2 weeks and did not like them. Professors were difficult to get a response from. I withdrew from class and apparently missed deadline by just days which I was unaware of. My Pell Grant was taken back all but 180 some odd dollars because of this, meaning I now had to pay the rest of my account. I called to discuss payment plans I could afford and they weren’t good enough for them. It was then turned over to dept of revenue who gladly accepted the payments I offered bctc before. Over half has been paid off in just the past 6 months. I called to discuss a meeting to potentially try to go back in the spring and was told I would not be allowed to attend because of the partial balance regardless of me still paying on it with no late or missed payments. Horrible experience. Do not plan to try and go back at any point in time now. Waste of time and money for classes I didn’t even do. Definitely research and spend the extra money to go elsewhere if you can."