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Super 8 by Wyndham Austin Downtown/Capitol Area
1201 North Interstate Highway 35, Austin, Texas 78702
About the Super 8 by Wyndham Austin Downtown/Capitol Area
Super 8 by Wyndham Austin Downtown/Capitol Area is a comfortable and conveniently located lodging option in the heart of Austin, Texas. Situated at 1201 North Interstate Highway 35, this hotel offers easy access to the city's downtown area and Capitol building. The rooms are clean and well-appointed, providing a cozy retreat for guests after a day of exploring the vibrant city. Guests can also enjoy amenities such as complimentary breakfast, free Wi-Fi, and a fitness center. Whether visiting for business or leisure, Super 8 by Wyndham Austin Downtown/Capitol Area is a great choice for a stay in the vibrant city of Austin.
Photos of Super 8 by Wyndham Austin Downtown/Capitol Area
1201 N Interstate Hwy 35, Austin, TX 78702, United States
Reviews of Super 8 by Wyndham Austin Downtown/Capitol Area
"Our stay at the Super 8 by Wyndham Austin Downtown/Capitol Area was marred by an unfortunate and unsettling incident. We were accused by a staff member of causing stains on the mattress, a claim that took us by surprise. Throughout our stay, we noticed no such issues and firmly believe that if the linens and mattress had been properly cleaned and inspected prior to our check-in, any pre-existing stains would have been discovered. Compounding our distress, the staff member's approach to this situation was highly unprofessional. Despite our attempts to explain and clarify our position, the employee continually talked over us, insinuating our responsibility for the alleged damage without presenting any concrete proof. This lack of effective communication and the premature assumption of our liability were both concerning and unfair. This experience raises significant concerns about the hotel's operational standards, particularly in terms of cleanliness, room inspection, and guest service. Ensuring thorough cleanliness and proper inspection of rooms are fundamental responsibilities of a hotel. Equally important is the manner in which staff engage with guests, especially in situations involving potential damage or extra charges. We hope this review is taken constructively. Emphasizing rigorous cleaning protocols, transparent and respectful communication, and a fair approach to resolving guest issues are crucial for providing a trustworthy and pleasant hospitality experience."
"THIS PLACE IS HORRIBLE, DO NOT STAY HERE. First off the service is poor, the sheets look so dirty and I saw so many hairs EVERYWHERE. The floor has a sticky feeling on my feet and there is only one ceiling light that is very VERY dim and it's in the corner of the room?! There were bed bugs, the TV stopped working every few minutes, and the bedside lamp didn't work. The bathtub was mucky and had a dirty feeling and the tap water tasted so bad (while brushing teeth). The toilet sprayed water EVERYWHERE EVERY SINGLE TIME I FLUSHED, and the bathroom door didn't have a lock, no privacy? My fridge was broken and smelled like smoke so all my road trip food went bad. The microwave also made weird noises like static, it was quite scary. The door bolt to lock it/security had a hole and did not work, and since the doors were outside, this man kept peeping at me everytime I would try entering my room. Please do not come to this hotel, it is the worst I have ever seen."
"As other's have said. The Indian manager lady is a thief. There was no garbage anywhere near the room, being the decent person I am, I would threw the cigarette butts in the trash in my room instead of just tossing them in the parking lot. All the ammunition this thief needed as an excuse to steal $100 from me. Good thing is between other reviews of this thief and using my corporate AMEX, I called them and they reversed the fool charge including the night I stayed. Beware of this thief. She's as bad as the ones you get on the phone trying to scam for gift cards. This one find a good scam. I found enough complaints about this thief I could probably take it further, a thief is a thief and I got back my money. I would just avoid this hotel at all costs. The Indians will attempt to scam every chance they get."
"Bed bugs My friend came to the US for a business trip. She stayed in room 126 at this hotel for two nights from January 13 to 15, 2024. She got few bed bug bites the first night. She shared her experience with the hotel staff. They came to the room, looked around and said there are no bugs. The second night she got bitten on her hands, arms, face, neck, chest, and back. She was in severe pain from all the bites and she is still itching even after applying ointment every day for the last week. I am writing this to make you aware so you can avoid room 126. I hope no one will experience what my friend is going through."
"The old female Indian owner/manager micro-manages her staff and will do anything to keep your $50 deposit. It's like she thinks your deposit is her money and you're taking it away from her. We actually left a day early because of our plans, and let them keep the last day's fee. Upon checkout the manager got the cleaner to check if our room had any damages. They couldn't find any damages to charge us for, the manager was in disbelief and wanted the cleaners to go check again to see if there were any damages so she could keep our $50 deposit. Finally after 30min she RELUCTANTLY gave back our deposit. The whole interaction was very uncomfortable and even her staff was embarrassed by her continuous checking for things to charge us on. It felt like she was trying to scam us. I also paid cash for the deposit to ensure everything is sorted in person on checkout. Really stressful and horrible experience especially when we booked a motel and just wanted to do our own thing but she was always looking over our shoulders to see how she could get as much money out of you as possible. I will not be coming back."
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