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EF Brands
6711 Stella Link Road, Houston, Texas, United States
About the EF Brands
EF Brands is a premier furniture and home goods store located in Houston, Texas. Our showroom at 6711 Stella Link Road offers a wide selection of high-quality furniture, accessories, and decor items to help you create the perfect space for your home. From modern and contemporary to classic and traditional styles, we have something to suit every taste and budget. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect pieces to complement your style. Visit EF Brands today to discover the perfect pieces to elevate your home decor.
Photos of EF Brands
6711 Stella Link Rd Suite 365, Houston, TX 77005, United States
Opening hours of EF Brands
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of EF Brands
"DO NOT PURCHASE ALBANY PARK FURNITURE. The Kova Sofa is a joke. The materials are cheap and the sofa is something you have to constantly adjust to make look decent. You’ll find yourself fluffing the cushions and pillows after every sit. It is not nearly as comfortable as you would think either. Not worth the money or time."
"High quality, beautiful furniture. We ordered the Lexington velvet sofa in green and the Park Armchair in vegan leather. Shipping took longer than expected, but I understand that COVID is delaying things a lot for everyone. Once the furniture arrived, it was great. It arrived partially assembled, so we only had to screw the legs on, which was pretty fast. The fabric seems really high quality and both are super comfortable. We would order from them again. Update: two years later, the furniture is still in great shape! Great quality"
"This is a review for Albany Park: Great sofa, HORRIBLE customer service. Took a total of 7 weeks for my issue to be resolved. Part of my sofa arrived so damaged that UPS refused to deliver it. I was passed around to 4 different customer service reps via email and spoke to 2 different ones on the phone. They were nice, but provided zero clarity or transparency about when I could expect my replacement parts. I got a lot of "we're working on it..." responses. The fact was they did not know when the replacement parts would be in stock and available to ship. I am very unsure why they did not just tell me that. It could have been so simple, they could have just said "we apologize but at this time we do not have these parts in stock and are unsure when they will be available. We will reach out to you when they are available and have been processed for shipping. Please accept $XX as a refund for your troubles." Instead it was a lot of vague language, pulling teeth to get any sort of clarity, and then being offered a joke of a refund after I asked."
"Delivered my chair 5 weeks after ordering, as they accidentally shipped to wrong address. The chair arrived broken (see picture) and per the returning guidelines I emailed them a picture and they never got back to my emails, calls, chat messages after 1.5 months. Do NOT use this company -- they are either a scam company selling broken furniture or horribly mismanaged."
"1st Post- I have emailed the service team now 3 times with no response within a weeks span. I ordered an Albany Couch a month ago and it still hasn’t shipped nor have I been given any additional information about my furniture. The piece was almost 1000 dollars and as someone who just graduated from college, that is a large chunk of change. I think the couch online looks great but I fear at this point if I have been scammed or will have to fight to get my couch or my money back. When I first ordered the couch I was really excited, now that I haven’t been any information my excitement has turned into worry. I will update this post as my experience progresses. I am hoping for a positive turn in this narrative. Update 6 days after initial post- Darryl and Jessica were super helpful once my emails were received! I have received box one of my couch and it is super soft! The hardware in the box was not intact so I went ahead and contacted Darryl and they said that they would ship me out the hardware ASAP! I have not received box 2 yet, so I can not comment on construction. Once I get box 2 and the hardware I will update again. As of now, things are looking up!"
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