Microtel Inn & Suites by Wyndham Houston 1620 East Nasa Parkway, Houston, TX 77058

"Microtel in Nassau Bay, Houston 1) They didn't have any record of a hold I placed even with a confirmation number I had from their site 2) The hallways reeked of chain smoking cigarettes 3) Couldn't get the stupid door open. 4) Tv was left on 5) Fire alarm went off at 3:30am 6) Maid knocked at our door 1 1/2 hours prior to check out 7) They served expired milk, days old bread, bagels and muffins. 8) They didn't bother refilling the syrup for the waffles or the orange juice from the juice machine. 9) Staff was nowhere to be found 10) Will not EVER come back"

"Old, cramped room. A dirty, old, apple was under the bed, ac broken, tv remote had tape keeping it together. Everything was old and broken, tiny room, bed was creaking,. The morning of checkout the electricity shut off. Stuffy, no ventilation, tv kept turning off. Bad experience."

"Not a great experience. The room was roach infested, ant infested, and smelled like mildew. The decor in the room had mold in it and the comforter was stained. The sounds of doors opening and closing kept us up throughout the night. We ended up leaving before our reservation was up because of the disgusting conditions."

"I got charged 250 for smoking in the room. I don't even smoke. I bet they didn't charge anyone else for the amount of weed smoke in the hallway. I have used this place over the years because it is convenient when visiting my kids. However, the place has gone downhill drastically. There are ants and roaches everywhere. Not gonna say here again."

"This hotel needs to honestly be shut down. Could not stay at this hotel. These pictures consist of two different rooms. The man at the counter lied to us; he said the systems were down and he couldn’t give us a refund. When we went in the first room and saw two dead cockroaches lying right next to each other. He refused to give us a refund and gave us a second room. In the second room, there wasn’t cockroaches like the first room but there was pubic hair in the bed sheet! How disgusting. There was also hair all over the bathroom floor. We begged again for the man to just let us leave. Finally, he said we could expect a refund. (Because he was lying to us the whole time!) It has been a week and we still have not been refunded. I am assuming they probably are going bankrupt and this is why they haven’t refunded us yet. This building is not being taken care of, it smells like mold, there’s cockroaches, furniture is moldy, public hair in the sheets, hair everywhere, the toilet seat is falling apart in the bathroom. It’s literally worse than a motel because they have not taken care of this place. We are having to seek higher measures to receive our money back. I didn’t want to have to leave this review but this experience has been an absolute nightmare. There’s lots of more affordable options in the area that is actually clean. Stay at your own risk."